
Dreams
Dreams is a UK-based retailer specializing in beds and mattresses, known for its wide selection, in-store expertise, and commitment to customer satisfaction.
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Dreams is the UK's most loved bed retailer, offering a wide range of beds, mattresses, and bedroom furniture. They are committed to providing excellent customer service and offer a unique Sleepmatch technology to help customers find their perfect mattress. Dreams is also a proud British business with a factory in Oldbury, West Midlands, where they manufacture a significant majority of their products. They are committed to sustainability, with initiatives such as recycling services, a zero-to-landfill policy, and the use of renewable electricity.
In addition to their retail operations, Dreams actively engages with the community through partnerships with charities like Shelter, the UK's leading housing and homelessness charity. They offer a range of services, including free delivery, interest-free credit, assembly, and recycling, to make the buying experience as convenient and stress-free as possible. Their commitment to quality, customer service, and community engagement has earned Dreams a reputation as a trusted and respected brand in the UK bed retail market.
Flexibility
Dreams is a British company with over 200 stores nationwide. They offer a variety of roles, including store-based positions and roles at their Bed Factory and Bedquarters in High Wycombe. The company emphasizes its commitment to employee wellbeing and provides opportunities for career development, with the goal of attracting and developing diverse talent. However, there is no mention of flexible work options like remote working, flexible hours, or part-time positions on their website.
Benefits
Dreams offers employees a range of benefits, including access to emotional, mental, and financial support through the Retail Trust, which provides mental health services, responsible financial guidance, and hardship grants. The company also celebrates diversity and inclusion, with a gender pay gap better than the national average, and supports LGBTQ+ colleagues and customers through Pride month activities. Dreams also prioritizes employee well-being with initiatives like mental health awareness events and wellness training.
Mission
Dreams is a UK-based company dedicated to providing everyone with the perfect night's sleep. They achieve this by offering a wide range of high-quality beds and mattresses, expert in-store advice from Sleep Experts, and innovative tools like the Sleepmatch technology. Their mission is to exceed customer expectations by delivering market-leading quality, value, and choice, ultimately aiming to have a Dreams bed in every home.
Culture
Dreams promotes a culture focused on customer satisfaction, underpinned by a commitment to quality, value, and choice. They emphasize a collaborative and supportive environment for their colleagues, encouraging them to go above and beyond for customers. Dreams values are rooted in treating everyone with fairness, dignity, and respect, evident in their commitment to ethical sourcing and sustainability initiatives.
DE&I
Dreams is committed to fostering a diverse and inclusive workplace, with a gender pay gap that is better than the national average. They champion a diverse workforce and are actively reviewing their recruitment and reward strategy to ensure they attract and develop more female talent across all business areas. Dreams also celebrates Pride month with LGBTQ+ colleagues and customers, and they have partnered with the Retail Trust to offer all colleagues access to emotional, mental, and financial support.
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