Domestic & General

Domestic & General is a global leader in appliance care, offering protection plans and repair services for a wide range of household appliances. Founded in 1912, the company has a long history of providing peace of mind to customers across the UK, Europe, the US, and Australia. Domestic & General works with a network of thousands of qualified engineers to ensure quick and efficient repairs, and also offers replacement options if an appliance cannot be fixed. The company is committed to sustainability and promoting the circular economy, with a focus on repairing appliances first and encouraging recycling when necessary.

Domestic & General is a rapidly growing business with a strong focus on digital innovation and customer experience. They are dedicated to transforming their operations through technology, supporting hybrid working, and expanding their presence in key markets. The company values trust, customer focus, diversity, and courage, and aims to create an inclusive and supportive work environment for its employees. With their commitment to both customer satisfaction and ethical practices, Domestic & General continues to be a leading force in the appliance care industry.

Domestic & General offers flexible working arrangements, which they describe as a key part of their commitment to a diverse and inclusive culture. This includes allowing employees to work from home, set their own hours and pursue industry-recognized qualifications, which varies based on role and location. They encourage employees to lead themselves with energy and commitment, and they in turn offer opportunities for career advancement and personal growth.

Domestic & General offers a range of benefits to its employees, including tailored support and training throughout their career with the company, clear career progression, and the option to study for industry-recognised qualifications and accreditations. The company also offers flexible working arrangements and celebrates diversity by striving to build an inclusive culture where employees can be themselves.

Domestic & General's mission is to keep the world running by delivering a service that never lets you down. They provide appliance care and protection to customers, helping them avoid the cost and inconvenience of appliance breakdowns. With a focus on repair first and a commitment to sustainability, they aim to extend the lifespan of appliances and reduce landfill waste.

Domestic & General promotes a culture of trust, customer focus, inclusivity, and innovation. They value individuals who are passionate about delivering excellent customer service and contributing to a collaborative, supportive team environment. They encourage their employees to be courageous in their work and to strive for continuous improvement. Domestic & General is committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to reach their full potential.

Domestic & General celebrates diversity and believes that different people with different perspectives make the company a better business. They are actively working to build an inclusive culture where everyone can be themselves, regardless of their background or identity. They are committed to diversity and inclusion, and they are actively working to achieve this through their recruitment practices, training programs, and company culture.