The Work Index by Flexa

DispatchTrack

DispatchTrack is a global leader in last-mile delivery software that helps companies optimize deliveries and delight customers.

https://www.dispatchtrack.com/
5.5

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Description

DispatchTrack is a global leader in last-mile delivery software, empowering businesses to streamline their delivery operations and delight customers. Founded in 2010, DispatchTrack has grown into a leading solution provider serving over 2,500 companies worldwide. Their AI-powered routing algorithm ensures 98% ETA accuracy and their platform provides comprehensive capabilities including route optimization, scheduling & tracking, customer experience management, delivery execution, and reporting & analytics.

DispatchTrack prides itself on a global and collaborative company culture, with employees, customers, and partners located across the globe, including the United States, United Kingdom, India, Chile, Mexico, Colombia, and Peru. They are committed to helping businesses provide a first-class delivery experience and meet evolving customer expectations, with a mission to redefine the customer delivery experience so any business can create a brand their customers can trust.

Flexibility

DispatchTrack offers a variety of work arrangements, including remote and onsite positions. Their US office is based in Campbell, CA, but they have remote employees across the country. They also have international offices in the UK, India, Chile, Mexico, and Colombia. This global presence provides ample opportunities for employees to work from different locations, suggesting a flexible approach to work arrangements.

Benefits

DispatchTrack offers a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, sick leave, and a 401(k) plan with a company match. The company also offers a number of other benefits, including a flexible spending account, a health savings account, and a tuition reimbursement program. DispatchTrack is committed to providing its employees with a competitive benefits package that supports their overall well-being and financial security.

Mission

DispatchTrack's mission is to empower companies to provide a first-class delivery experience by optimizing delivery operations from logistics planning to the last mile, exceeding evolving customer expectations and redefining the customer delivery experience so that any business can create a brand their customers can trust.

Automation
Data-driven
Disruptor

Culture

DispatchTrack promotes a culture of collaboration, innovation, and excellence, emphasizing a team-oriented approach where employees feel empowered to grow and contribute. Their values center around treating each other with respect, leading with empathy and integrity, and consistently delivering impactful solutions. They pride themselves on being a diverse and inclusive global organization, where individuals from different backgrounds and cultures can thrive together.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive
Transparent

DE&I

DispatchTrack emphasizes a culture of diversity, equity, and inclusion, believing in the power of a diverse team to drive innovation and success. Their values are explicitly stated as "Be a good human," promoting respect, empathy, and integrity. This commitment is reflected in their global workforce, with offices in the United States, the UK, India, Chile, Mexico, and Colombia. They celebrate the unique perspectives and experiences of their diverse team, creating a welcoming and inclusive environment where everyone feels valued and empowered to contribute.

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