The Work Index by Flexa

Digicel Group

Digicel Group is a leading telecommunications provider in the Caribbean and Central America, known for its innovative technology and commitment to connecting communities.

https://www.digicelgroup.com/en
4.8

/10

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Description

Digicel Group is a leading telecommunications company in the Caribbean and Central America, providing mobile, home, and business solutions to over 10 million customers in 25 markets. They are known for their innovative technology, award-winning network, and commitment to enriching the lives of their customers. They are invested in transforming communities, bridging the digital divide, and offering a wide range of services that go beyond traditional telecommunications.

Beyond their core business, Digicel is committed to social responsibility and sustainability. They invest heavily in their communities through their Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago, supporting initiatives focused on education, community development, special needs, and entrepreneurship. Digicel also emphasizes environmental and social governance (ESG) practices, focusing on responsible internet use, employee training, and reducing their environmental footprint.

Flexibility

Digicel provides a variety of flexible work options, including the ability to work from home and access your account from any device to manage plans and pay bills. The company values its employees and seeks to create a work-life balance. Specific details regarding flexible work arrangements for each job role are not included in the provided website content.

Mission

Digicel Group is a leading technology provider and award-winning network in the Caribbean and Central America, committed to enriching its customers' mobile, home, and business experiences through innovative technology and unmatched services. They strive to transform communities through seamless connections, delivering digital lifestyle experiences that empower individuals, businesses, and governments. Digicel prioritizes investment in its markets, contributing over US$5 billion to economic growth and social initiatives through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago.

Data-driven
Environmental impact driven
Social impact led
Sustainability
Tech for good

Culture

Digicel cultivates a culture that emphasizes connection, innovation, and community engagement. The company values its employees and fosters a collaborative environment that prioritizes customer satisfaction and a "Better Together" ethos. This is reflected in their commitment to enriching customer experiences across mobile, home, and business sectors, as well as their dedication to social responsibility through the Digicel Foundation, which focuses on education, community development, special needs, and entrepreneurship.

DE&I

Digicel actively advocates for inclusion in its communities and workplace, promoting a culture of welcoming people from all walks of life. The company takes pride in its gender balance, with a 51% female and 49% male employee representation. Additionally, Digicel emphasizes training and development, with over 350,000 training courses completed by its employees. These efforts demonstrate a commitment to creating a diverse and inclusive environment where everyone feels valued and empowered to thrive.

Gender diverse

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