The Work Index by Flexa

Dialpad

Dialpad is a leading provider of AI-powered customer communications solutions designed to connect teams, delight customers, and grow businesses.

https://www.dialpad.com/uk/
5.2

/10

Transparency ranking

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Description

Dialpad is a leading provider of AI-powered customer communications solutions, revolutionizing the way businesses connect with their teams and customers. Their unified platform encompasses a comprehensive suite of tools including phone systems, video conferencing, cloud contact centers, and AI-powered sales solutions. Dialpad is committed to creating an exceptional user experience, offering a seamless workspace that streamlines communication, improves collaboration, and enhances productivity across teams of all sizes.

Dialpad's commitment to innovation is evident in their use of cutting-edge AI technology, which powers features like AI Recaps for meeting summaries, AI Chatbot for virtual assistance, and AI Coaching Hub for data-driven insights. Their solutions have garnered recognition from industry experts and garnered praise from customers across various sectors. This has led to strong partnerships with companies like T-Mobile, Randstad, Education First, and the LA Chargers, further solidifying their position as a trusted leader in the business communications space.

Flexibility

Dialpad embraces a work-from-anywhere culture, allowing employees to choose where they work best, whether it's in the office or remotely. They believe in creating a collaborative and innovative environment that prioritizes flexibility and empowers employees to thrive.

Hybrid
Remote

Benefits

WFA scheme

Mission

Dialpad's mission is to revolutionize the way the world works together by creating groundbreaking, unified communications products powered by cutting-edge AI. They aim to make it effortless for teams of all sizes to call, message, meet, and support their customers from a single, user-friendly workspace, enabling seamless collaboration and improved productivity.

Automation
Data-driven
Disruptor
Social impact led
Tech for good

Culture

Dialpad cultivates a culture of collaboration and innovation, valuing doing the right thing and delighting users. They believe in continuous innovation and the importance of every voice, fostering an environment where team members feel empowered to do their best work from anywhere.

Progressive

DE&I

Dialpad is committed to fostering a diverse, equitable, and inclusive workplace. They believe that every voice matters and strive to create a culture where everyone feels valued, respected, and empowered to do their best work from anywhere. Their company values reflect this commitment, emphasizing the importance of doing the right thing, delighting users, and continuously innovating. Dialpad actively champions diverse businesses through various programs like Dialpad for Startups, Tech for Black Founders, and Nonprofit programs, demonstrating their dedication to a more inclusive world.

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