The Work Index by Flexa

DHU Health Care

DHU Healthcare is a not-for-profit community interest company providing a wide range of healthcare services across the Midlands.

https://dhuhealthcare.com/
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Description

DHU Healthcare is a leading not-for-profit community interest company providing a diverse range of healthcare services across the Midlands, serving a population of nearly ten million people. Their services include urgent and emergency care, primary care, out of hours services, and NHS111, operating 365 days a year, 24 hours a day. They are committed to delivering compassionate, high-quality care, fostering a supportive work environment for their 2,000 employees.

DHU Healthcare is also committed to social responsibility, supporting good causes and promoting equality, diversity, and inclusion. They are proud to be a member of Urgent Health UK (UHUK), a national partnership of healthcare providers working to shape and lead best practice in urgent and integrated care. They have a strong emphasis on patient engagement and experience, ensuring that patients have a voice in shaping their services and improving care outcomes.

Flexibility

DHU Healthcare offers a range of flexible work options, including part-time roles, sessional positions, and remote work opportunities. This flexibility allows employees to balance their work with other commitments, such as family or personal responsibilities.

Benefits

DHU Healthcare offers a comprehensive benefits package designed to support employees' wellbeing and professional development. This includes opportunities for career progression, including an in-house coaching-based leadership program called INSPIRE. The company also provides staff engagement and wellbeing support, as well as a range of social responsibility initiatives. In addition, DHU Healthcare is a signatory to the Armed Forces Covenant, demonstrating its commitment to supporting veterans and reservists.

Mission

DHU Healthcare is a not-for-profit community interest company dedicated to providing compassionate, high-quality healthcare services to patients across the Midlands. Their mission is to support their staff in delivering compassionate, high-quality patient care every day, operating 24 hours a day, 365 days a year.

Healthcare
Improving quality of life/health
Not-for-profit
Social impact led

Culture

DHU Healthcare promotes a culture of compassion, respect, and encouragement, prioritizing both patient care and employee well-being. The company encourages open communication and transparency through its Freedom to Speak Up program, values a coaching culture for employee development, and actively works to foster inclusion and diversity. Their "CARE" values (Compassionate, Accomplished, Respectful, Encouraging) are woven throughout the organization, emphasizing a focus on providing high-quality patient care while supporting and inspiring employees.

Collaborative
People-first
Progressive
Supportive

DE&I

DHU Healthcare is committed to fostering an inclusive culture that values diversity and equity. They aim to create a workplace where all colleagues can thrive and achieve their full potential, celebrating all identities and backgrounds. This commitment is demonstrated through various initiatives including inclusive recruitment practices, ongoing EDI training for all staff, support networks for underrepresented groups, and active engagement with local communities to address health disparities.

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