Deskpro

Deskpro is a help desk software company that offers a robust, flexible, and customizable solution for businesses of all sizes. Their platform helps organizations manage customer support requests across various channels, including email, chat, phone, and social media. Deskpro prides itself on its user-friendly interface, powerful automation features, and extensive integrations with other business applications.

Deskpro offers both Cloud and On-Premise deployment options, giving organizations the flexibility to choose the solution that best fits their needs and security requirements. They are committed to providing exceptional customer service and support, with a dedicated team available to assist with onboarding, training, and ongoing technical support. Deskpro is trusted by thousands of organizations worldwide, including leading companies in the healthcare, education, and technology sectors.

Deskpro offers flexible work arrangements, with opportunities for both remote and in-office work. They have offices in Austin, Texas and London, UK, but also employ a global remote workforce. This indicates a commitment to providing employees with choices about their work environment and location, fostering a flexible and diverse team.

Deskpro offers a comprehensive benefits package to its employees, including opportunities for career growth, recognition for individual contributions, and a collaborative work environment that values diversity and inclusivity. The company provides competitive salaries and benefits, including health insurance, paid time off, and a 401k plan. Additionally, Deskpro fosters a supportive and engaging work culture through team-building activities, social events, and opportunities for professional development.

Deskpro aims to empower organizations to build meaningful customer relationships and drive business growth by providing them with ultra-secure, flexible, and feature-rich help desk software that can be hosted on their Cloud, their servers, or on-premise.

Deskpro cultivates a collaborative and supportive culture that values teamwork, innovation, and continuous improvement. They prioritize employee growth and development, encouraging autonomy and ownership in projects. With a global team spanning multiple offices and remote work arrangements, Deskpro fosters a diverse and inclusive environment that embraces open communication and a shared passion for building a world with better support.

Deskpro promotes a culture of diversity, equity, and inclusion through its commitment to building a diverse team, creating a welcoming and inclusive environment for all employees, and valuing individual strengths and insights. The company demonstrates this commitment through various initiatives, including providing equal opportunities for career growth, fostering a culture of respect and open communication, and actively seeking out talent from diverse backgrounds.