
Delivery Hero
Delivery Hero is the world's leading local delivery platform, operating in over 70 countries and offering services like food delivery, grocery delivery, and quick commerce.
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Description
Delivery Hero is the world's leading local delivery platform, operating in over 70 countries across four continents. The company connects customers with a wide range of local businesses, including restaurants, shops, and grocery stores, delivering a diverse array of goods and services right to their doors. Beyond traditional food delivery, Delivery Hero is pioneering quick commerce, a next-generation e-commerce model that aims to deliver groceries and household goods to customers in under an hour, often in 20 to 30 minutes. This focus on speed and convenience has driven significant growth for the company, which generated €11.3 billion in Gross Merchandise Value in the fourth quarter of 2023.
Delivery Hero is committed to building a sustainable and inclusive company culture. The company has made significant strides in promoting diversity and inclusion, implementing initiatives such as the Delivery Hero Tech Academy, which aims to increase representation in the tech industry. They also prioritize social impact, partnering with organizations like the United Nations World Food Programme to fight global hunger and utilizing their platform to connect customers with causes they care about. Delivery Hero is a global leader in the delivery space, driven by a mission to provide a fast, easy, and reliable experience for customers while promoting positive social and environmental change.
Flexibility
Delivery Hero offers a variety of flexible work arrangements, including remote work options. They value internal mobility and encourage employees to explore different roles within the organization. This demonstrates a commitment to employee well-being and work-life balance, fostering a positive and supportive working environment.
Benefits
Delivery Hero offers a range of employee benefits that prioritize employee well-being and inclusivity. Benefits include comprehensive healthcare coverage, generous parental leave, flexible work arrangements, and a global rider program focused on safety and well-being. The company also provides opportunities for professional development, such as mentorship programs and the Delivery Hero Tech Academy, which aims to promote diversity within the tech industry. Furthermore, Delivery Hero promotes an inclusive workplace with features like gender-neutral restrooms, lactation rooms, and a multifaith prayer room. These benefits demonstrate Delivery Hero's commitment to creating a supportive and equitable work environment for all employees.
Mission
Delivery Hero's mission is to revolutionize the delivery industry by connecting customers with the restaurants, shops, and services they need, making delivery fast, easy, and convenient. They aim to deliver anything, from food and groceries to flowers and medicine, directly to customers' doors, and are pioneering quick commerce, the next generation of e-commerce, with a commitment to delivering goods within an hour, often in 10-15 minutes.
Culture
Delivery Hero fosters a culture that values passion, ambition, and a drive to deliver exceptional experiences. The company emphasizes a collaborative environment, encouraging problem-solving, innovation, and a willingness to learn from failures. They also promote a strong sense of community and belonging, celebrating diversity and inclusion through initiatives like Hero Communities and a global sustainable food packaging scheme.
DE&I
Delivery Hero is committed to fostering a diverse and inclusive workplace where everyone feels welcome, celebrated, and has equal opportunities to succeed. Their D&I strategy focuses on building diverse teams and inclusive leaders, fostering environments of belonging, and impacting platforms and communities to promote equity. They've created a D&I Advisory Board, launched the Delivery Hero Tech Academy to increase representation in the tech industry, and established employee resource groups, called HeroCommunities, to support underrepresented voices. Their commitment to D&I is ingrained in their employee lifecycle, from hiring to career development, through inclusive communication strategies, bias-minimizing hiring processes, and accessible workplace designs.
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