CustomerGauge

CustomerGauge is a leading provider of Account Experience (AX) software for B2B companies, specializing in Net Promoter Score (NPS) and customer experience management. Their mission is to empower businesses to transform their customer feedback into actionable insights, driving revenue growth, reducing churn, and increasing customer loyalty. CustomerGauge's platform offers a comprehensive suite of tools for measuring, acting on, and monetizing customer feedback, including advanced analytics, reporting, and integration with CRM systems.

CustomerGauge's approach is unique in its focus on Account Experience, which goes beyond traditional NPS by linking customer sentiment data directly to revenue metrics. This allows businesses to identify and prioritize growth opportunities within their customer base, ensuring their CX efforts directly impact their bottom line. The company is highly regarded in the industry, recognized by Gartner as the #1 Voice of the Customer (VOC) software for B2B and holding numerous awards and accolades for its innovative approach to CX.

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CustomerGauge is a technology company dedicated to empowering B2B businesses to achieve sustainable growth by leveraging the power of Account Experience (AX). We provide a comprehensive platform and expert guidance to help companies measure, act on, and grow their customer relationships, ultimately driving higher customer retention, referrals, and revenue. Our mission is to make Account Experience the new standard for B2B success, ensuring that every customer interaction contributes to a healthier and more profitable business.

CustomerGauge promotes a culture of innovation and collaboration. They encourage their team members to share their ideas, challenge the status quo, and work together to solve problems. Their open and transparent communication style fosters a sense of trust and respect, and their focus on employee development ensures that everyone has the opportunity to learn and grow. This culture is reflected in their commitment to providing a positive and supportive work environment, where employees feel valued and appreciated.

CustomerGauge believes that a diverse, equitable, and inclusive workplace is essential to fostering innovation and driving growth. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity in our hiring practices, provide equitable opportunities for advancement, and cultivate an inclusive culture that embraces differences and celebrates the richness that comes from a wide range of backgrounds and experiences. Our dedication to DEI is reflected in our policies, programs, and ongoing efforts to create a workplace that is truly representative of the world we live in.