The Work Index by Flexa

ConnexAI

ConnexAI is a global software company that provides omni-channel customer engagement solutions powered by artificial intelligence.

https://connex.ai/uk/
5.5

/10

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Description

ConnexAI is a global software company specializing in AI-powered customer engagement solutions. Founded in 2013, the company has grown rapidly, achieving unicorn contender status and establishing offices across nine countries. ConnexAI's flagship product, Athena, is a suite of generative and conversational AI tools, including AI agents, AI Guru, AI Analytics, and Automatic Speech Recognition. These solutions are designed to enhance customer interactions across all channels, improve workforce productivity, and provide businesses with valuable insights.

ConnexAI prioritizes building long-lasting partnerships with clients, offering flexible and customizable solutions tailored to their specific needs. The company's emphasis on security, reliability, and data protection ensures that its solutions are secure and compliant. ConnexAI is a leading force in the evolving landscape of customer engagement, helping businesses of all sizes create exceptional customer experiences and stay ahead in the competitive digital market.

Flexibility

ConnexAI offers a flexible work environment that supports both in-person and remote working options, enabling employees to work from their UK headquarters in Manchester, or from various locations across the globe. The company emphasizes its commitment to secure remote working, providing employees with the flexibility to achieve a healthy work-life balance.

Benefits

ConnexAI offers a comprehensive benefits package that includes a competitive salary, generous PTO, health insurance, and a variety of other perks. The company values its employees and offers a work-life balance, along with opportunities for professional development and growth.

Mission

ConnexAI is a global software company dedicated to revolutionizing customer engagement. Their mission is to empower businesses with cutting-edge AI technology, specifically their Athena platform, to transform customer interactions across various channels. Their focus is on providing businesses with tools to improve efficiency, increase productivity, and enhance customer satisfaction, leading to a more personalized and seamless experience. They aim to be the leading Customer Engagement Platform, fostering lasting partnerships with clients to drive success and shape the future of customer experience.

Automation
Data-driven
Disruptor
Soonicorn

Culture

ConnexAI promotes a collaborative and innovative culture, emphasizing strong partnerships with clients and a commitment to continuous technological advancement. The company fosters a 'people-first' mentality, valuing employee contributions and fostering a welcoming environment for growth. With a global reach, ConnexAI champions a diverse workforce and is recognized for its commitment to creating a dynamic and rewarding work environment.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

ConnexAI emphasizes building long-lasting partnerships with clients and fostering a "employer of choice" mentality. The company is headquartered in Manchester, UK, with offices in Stockholm, Sweden and Barcelona, Spain, and is actively recruiting and serving clients globally. Their commitment to attracting and retaining a diverse workforce is evident in their recruitment practices and the inclusion of multiple individuals from different backgrounds and roles in their client testimonials. However, there is no specific statement or mention of diversity, equity, and inclusion principles or initiatives on their website.

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