Commonwealth Bank
Commonwealth Bank is a leading Australian financial services provider offering banking, lending, insurance, and investment products.
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Description
Commonwealth Bank, also known as CommBank, is one of Australia's leading banks, serving over 17 million customers. It provides a comprehensive range of financial services, including banking, home loans, insurance, investing, and superannuation. CommBank is committed to providing its customers with a digital-first experience, offering numerous online and mobile banking tools and services, such as the CommBank app, NetBank, and Cardless Cash. The bank prioritizes customer advocacy, accessibility, and sustainability, reflecting its dedication to creating a brighter future for all.
CommBank operates through multiple divisions: Retail Banking Services, Business Banking, Institutional Banking and Markets, and ASB New Zealand. This diversified structure allows the bank to cater to a wide range of customer needs, from everyday banking to complex financial solutions for businesses and institutions. CommBank is committed to innovation and continuous improvement, constantly seeking ways to enhance its products and services and meet the evolving demands of its customers.
Flexibility
Commonwealth Bank offers employees a range of flexible working arrangements to support their health and wellbeing. These include flexible work schedules, gender-neutral parental leave, and domestic and family violence workplace support. The company also provides counselling services and a health and wellbeing program, demonstrating a commitment to supporting employee needs.
Benefits
Commonwealth Bank offers a comprehensive suite of employee benefits, including financial wellbeing programs, flexible working arrangements, health and lifestyle benefits, and community involvement opportunities. Employees have access to financial planning and budgeting tools, as well as health insurance, counseling services, and gender-neutral parental leave. They also have the opportunity to contribute to the community through volunteer programs and social responsibility initiatives.
Mission
Commonwealth Bank's mission is to build a brighter future for all, as reflected in their commitment to supporting their customers, investing in their communities, and contributing to a stronger economy. They strive to be a trusted financial partner, fostering strong customer relationships and providing engaging and relevant experiences. Their Code of Conduct guides their decision-making to ensure better outcomes for their customers, reflecting their expectations.
Culture
Commonwealth Bank promotes a culture focused on inclusivity and building a brighter future for all. They emphasize a commitment to diversity and equity in their workplace and strive to provide equitable access and dignity for all customers and communities. They believe in fostering an environment that embodies genuine inclusivity and disability confidence, and actively encourage employees to integrate accessibility principles into their work. They also prioritize ethical decision-making and a commitment to supporting their customers, investing in their communities, and providing strength and stability for the broader economy.
DE&I
Commonwealth Bank's approach to diversity, equity, and inclusion prioritizes building an inclusive culture that embraces the differences of their people, customers, and communities. They strive to create a workplace where employees with disabilities are treated equally and feel safe to be themselves, while also increasing employment and development opportunities for people with disabilities. They have an employee network called ENABLE that raises awareness of people with disability through lived experiences, which informs their strategies, policies, and processes to enable accessible solutions for customers and employees.