Clootrack

Clootrack is an AI-powered customer experience (CX) analytics platform that helps businesses understand the "why" behind customer interactions. Its patented algorithm analyzes billions of customer conversations from both first-party and third-party sources, offering unbiased, granular insights with over 92% accuracy in 55+ languages. Clootrack empowers businesses to make swift, customer-centric decisions, ultimately driving growth and achieving a 38X+ ROI.

Clootrack's platform is particularly beneficial for B2C brands, consulting firms, and private equity funds. Their offerings include the Clootrack platform, AskClootrack (a ChatGPT-like assistant for CX analysis), and ProbeTrack (a tool for automating in-depth interview analysis). The company is committed to data security and is GDPR compliant and ISO 27001 certified. They have a strong focus on customer-centricity and innovation, evident in their partnerships with leading brands, participation in industry events, and the insights they provide through their blogs, case studies, and reports.

Clootrack is a fully remote-first company, offering a flexible and modern approach to work. They believe in fostering a work-life balance and have policies that support this, including flexible work hours and generous leave policies. They also provide a reimbursable office setup for employees who prefer to work from a dedicated space. While encouraging remote work, they also organize regular city-based meetups and an annual workation to strengthen team bonds.

Clootrack offers a comprehensive package of employee benefits designed to support both professional and personal well-being. They prioritize a healthy work-life balance by providing remote and flexible work options, generous leave policies including paid maternity and paternity leave, period leaves, and sick leave. They also offer access to mental health support through the "YourDost" platform, encourage team bonding activities with reimbursable lunch meetups and annual workations, and prioritize employee feedback through anonymous feedback forms for continuous improvement of their policies and benefits.

Clootrack is an AI-powered Customer Experience Analytics platform that helps businesses understand the "WHY" behind customer interactions. By analyzing billions of customer conversations from both public and private sources, Clootrack delivers real-time, actionable insights to empower brands to make swift, customer-centric decisions that drive growth, reduce churn, and improve customer satisfaction. Their mission is to revolutionize CX with their patented technology, making it faster, more accurate, and more cost-effective than traditional methods.

Clootrack promotes a remote-first culture that prioritizes employee well-being and fosters a supportive, transparent environment. They offer flexible work hours, generous leave policies, and mental health resources, emphasizing work-life balance. The company prioritizes open communication, values employee feedback, and encourages team bonding through social events and annual workations.

Clootrack promotes a culture of inclusion and diversity, valuing the unique perspectives and backgrounds of its employees. This is demonstrated through their commitment to gender equality, with women holding significant leadership positions and the company offering policies like period leaves, maternity leave, and paternity leave. They further foster an inclusive environment by embracing remote work, encouraging open communication, and offering mental health support programs like YourDost.