ClickPost

ClickPost is a leading post-purchase customer experience platform that empowers businesses to manage their shipping operations efficiently and enhance their customer interactions. With integrations with over 500 carriers and 30 communication gateways, ClickPost provides a centralized dashboard for order creation, tracking, automation, and returns management. It aims to deliver an exceptional post-purchase experience through real-time order updates, branded tracking pages, and proactive communication channels like SMS, email, and WhatsApp.

ClickPost's technology leverages data and analytics to optimize carrier allocation, predict delivery dates, and manage shipping exceptions like failed deliveries and delays. It also provides tools for NDR (Non-Delivery Report) management, which helps businesses minimize return-to-origin (RTO) rates and reduce the cost of resolving WISMO (Where Is My Order) calls. By streamlining logistics operations, ClickPost helps businesses improve customer satisfaction, increase loyalty, and drive revenue growth.

ClickPost offers flexible working hours, generous vacation and time off, and competitive salary packages, demonstrating a commitment to employee well-being. The company also provides health insurance for employees and their dependents, along with opportunities for continuous learning and professional development.

ClickPost offers a comprehensive benefits package designed to attract and retain top talent. Employees enjoy flexible working hours, generous vacation time, competitive salary packages, health insurance for themselves and their dependents, and opportunities for continuous learning and professional development. Additionally, they promote an inclusive work culture that values diversity, prioritizes mental health and well-being, and fosters a collaborative and cooperative working environment.

ClickPost's mission is to empower brands worldwide to optimize their logistics operations and elevate the customer experience through innovative technology. They believe that the future of commerce will be driven by a seamless and engaging post-purchase experience, and their mission is to be a driving force in this evolution by providing scalable, accessible, and intelligent solutions for brands of all sizes.

ClickPost promotes a fun and collaborative work environment, emphasizing continuous learning and professional development. They offer flexible working hours, generous vacation time, competitive salaries, and comprehensive health insurance benefits. Their company culture is inclusive and encourages diversity, prioritizing employee well-being with mental health and wellness programs.

ClickPost emphasizes a fun and inclusive work culture that promotes diversity and inclusion, evident in its team photos showcasing diverse team members celebrating holidays and participating in team-building activities. While specific DEI initiatives aren't detailed, the company's stated values of "Continuous Learning & Professional Development Opportunities" and "Collaborative & Cooperative Working Environment" suggest a commitment to creating a welcoming and equitable space for all employees.