
Cirrus Response Limited
Cirrus Response Limited is a leading provider of cloud-based contact centre solutions (CCaaS) that utilizes artificial intelligence (AI) to enhance customer experiences.
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Cirrus Response Limited, headquartered in Leatherhead, England, is a privately held company specializing in cloud-based contact centre solutions. Cirrus provides an all-in-one, AI-powered Contact Centre as-a-Service (CCaaS) platform that helps businesses manage contact effortlessly. This platform seamlessly connects tools, technology, and channels, enabling organizations to provide a consistent customer experience across all interactions. Cirrus has a strong focus on innovation and attracts the best talent in the CCaaS market, many of whom understand the challenges of contact centre operations firsthand.
Cirrus is dedicated to delivering the right outcome for businesses and an excellent experience for agents, which in turn leads to a positive experience for customers. They offer a 99.999% service guarantee and modular licensing to cater to the specific needs of their clients. The company prioritizes customer experience and offers a dedicated Success Management team to create and deliver tailor-made solutions. Cirrus is committed to ethical business practices, sustainability, and community involvement. They are a leading provider in the CCaaS market and have won awards for their innovative solutions.
Flexibility
Cirrus Response Limited appears to offer a flexible work environment. The company website mentions that their employees have different skills and experiences, suggesting a diverse workforce with varying needs. While there is no specific mention of remote work policies, the focus on attracting the best talent and creating a supportive culture indicates that the company may be open to flexible arrangements to accommodate employee preferences.
Mission
Cirrus Response Limited provides an AI-powered CCaaS platform that seamlessly connects tools, technology, and channels to deliver effortless customer journeys. They strive to empower contact centre agents by offering a single, easy-to-use platform with intelligent features, flexible integration capabilities, and expert CX consultancy, ultimately aiming to transform the future of communication and deliver exceptional customer experiences.
Culture
Cirrus Response Limited cultivates a culture that prioritizes collaboration, innovation, and employee well-being. They value a diverse team with different skills and experiences working together to achieve common goals. The company encourages creativity and productivity in a supportive environment, aiming to provide a fulfilling and enjoyable experience for all employees.
DE&I
Cirrus Response Ltd. embraces diversity, equity, and inclusion as core values, believing in creating a supportive environment that fosters creativity and productivity for all employees. They emphasize a culture of respect and inclusivity, promoting sustainability and ethical business practices as integral to their mission.
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