The Work Index by Flexa

Chewy

Chewy is a leading online retailer of pet food, supplies, and other pet-related products.

http://www.chewy.com/
5.8

/10

Transparency ranking

Work at Chewy?

Tell us what we're missing about working at Chewy so we can make the job search more transparent for everyone.

Description

Chewy is a leading online retailer specializing in pet products, offering a wide range of food, toys, treats, supplies, and medications for dogs, cats, and other pets. The company is committed to providing high-quality products, exceptional customer service, and a convenient shopping experience. Their mission is to make life better for pets and their people, fostering a strong community of pet lovers through their online platform and customer support.

Chewy's success is driven by its focus on customer satisfaction, with initiatives like free shipping on orders over $49, a hassle-free return policy, and a dedicated customer service team. The company has also embraced technology to enhance the shopping experience, offering features like automated reminders for recurring orders and a personalized pet profile to track purchases and health information. With a strong focus on both customer service and technology, Chewy continues to be a prominent force in the pet industry.

Flexibility

Office based

Benefits

Chewy offers comprehensive benefits to support employees' well-being, including medical, dental, and vision insurance, a 401(k) plan with a company match, pet insurance, generous paid time off, parental leave, and opportunities for professional development.

Enhanced parental leave

Mission

Chewy is dedicated to being the most trusted and convenient online destination for pet parents. They strive to deliver an exceptional customer experience by offering a wide selection of pet products, competitive prices, fast shipping, and friendly customer service. Their mission is to make life easier and happier for both pets and their owners.

Animal focused
Data-driven
Disruptor
Improving quality of life/health

Culture

Chewy fosters a customer-centric, passionate, and results-oriented culture. They value teamwork, innovation, and continuous learning. They aim to create a fun and rewarding work environment where employees are empowered to make a difference, and their contributions are recognized.

Agile and dynamic
Collaborative
Engaging
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Chewy is committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. They believe that fostering a culture of inclusivity is essential for innovation and achieving their goals. They strive to create an environment where all Chewy team members can bring their authentic selves to work and contribute their unique perspectives and talents. Chewy actively seeks to recruit, retain, and develop a diverse workforce through various initiatives, including employee resource groups, training programs, and partnerships with organizations focused on diversity and inclusion.

Similar companies. But verified.

Empolyee verified