charles

Charles is a leading European WhatsApp marketing platform, specializing in helping businesses, particularly in the eCommerce space, maximize their ROI and customer retention through conversational commerce. Founded in 2019, Charles has grown rapidly to become a trusted partner for over 100 brands, including notable names like Jack Wolfskin, Dermalogica, and SNOCKS. Their platform, powered by the WhatsApp Business API, offers a variety of features designed to streamline marketing and sales, such as automated message flows, targeted campaigns, and seamless integrations with CRM and shop systems like Klaviyo, Shopify, and Emarsys.

Charles is committed to providing a comprehensive solution that not only drives revenue but also ensures GDPR compliance. They recognize the importance of building strong customer relationships and have developed a user-friendly platform that makes it easy for businesses to engage with customers on a personal level. Their expertise in conversational commerce, coupled with their unwavering dedication to their clients' success, has made them a force to be reckoned with in the rapidly evolving world of digital marketing.

Charles offers flexible working arrangements, including remote work, and emphasizes its commitment to fostering a positive and collaborative work environment. The company's website promotes a "Life at charles" page that highlights its flexible approach to work-life balance, although specific details about work schedules or remote work policies are not provided.

Charles provides its employees with a range of benefits including a supportive onboarding process, a diverse and inclusive work environment with employees representing 18+ nationalities, and a commitment to helping its employees thrive in the future of online shopping.

Charles is a leading European WhatsApp marketing platform that empowers brands to unlock the power of conversational commerce. Their mission is to help brands build personalized, conversational experiences for their customers through WhatsApp Business, enabling them to manage conversations, sell products, send marketing campaigns, answer questions, analyze results, and more. By seamlessly integrating with other marketing and commerce platforms, Charles aims to become the global backbone of conversational commerce, revolutionizing how brands connect with their customers and drive revenue.

Charles promotes a culture of innovation, collaboration, and customer-centricity. The company values its employees' passion, diversity, and entrepreneurial spirit, creating an environment where individuals are empowered to contribute their unique skills and perspectives. This is reflected in their commitment to building a WhatsApp-first solution, their focus on maximizing revenue per conversation, and their emphasis on personalized customer experiences. The company also embraces a sense of adventure and excitement, encouraging its team to be part of the "WhatsApp revolution" and shape the future of conversational commerce.