The Work Index by Flexa

Certinia

Certinia is a Salesforce-native cloud ERP and PSA software provider for services businesses.

https://certinia.com/uk/
4.8

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Description

Certinia is a cloud-based software company that provides solutions for professional services, customer success, and enterprise resource planning (ERP). Their platform, built on the Salesforce platform, is designed to help services businesses streamline their operations, improve efficiency, and enhance customer satisfaction. Certinia offers a range of products and services, including professional services automation (PSA), ERP, customer success cloud, and analytics and reporting tools. They are committed to delivering a single source of certainty for services businesses, connecting people, projects, and customers together to deliver profitable growth.

Certinia is a Salesforce partner and their solutions are native to the Salesforce platform, which means they share the same customer record, user experience, and industry-leading analytics as Salesforce. This integration provides a seamless and familiar experience for users, and allows for greater collaboration and data sharing across departments. Certinia is committed to driving customer success, providing support and services to help businesses implement and adopt their solutions. They also offer a range of resources, including a learning center, community forums, and a resource center filled with valuable content for services businesses.

Flexibility

Certinia offers a flexible work environment, enabling employees to work remotely and access critical data and applications from anywhere with an internet connection. They also provide mobile access to CRM, ERP, PSA, and customer app data. This flexibility allows for remote work, enhances collaboration, and improves overall system accessibility, empowering employees to work on their own schedule and location.

Benefits

Certinia offers a comprehensive benefits package to its employees, including a competitive salary, health and dental insurance, life and disability insurance, paid time off, and a 401(k) plan with a company match. The company is also committed to providing professional development opportunities and a supportive work environment. Additionally, Certinia has been recognized as a top workplace in the world, reflecting its commitment to employee satisfaction.

Mission

Certinia's mission is to empower services businesses to thrive by providing a unified, Salesforce-native platform that connects all aspects of services operations, from estimating and delivery to customer success management and financial planning. Their platform aims to streamline, simplify, and automate business processes, deliver real-time customer and business insights, and optimize resource utilization to drive profitable growth.

Automation
Data-driven
Disruptor

Culture

Certinia promotes a customer-obsessed culture that fosters innovation, collaboration, and inclusion. They value employees' unique skills and perspectives and champion a sense of belonging, creating a supportive environment for growth and development. This is reflected in their core values: customer obsessed, act and own, innovate relentlessly, and champion each other. Their commitment to diversity and inclusion is evident in their C4Inclusion program, which focuses on raising awareness and building an inclusive culture.

Collaborative
People-first

DE&I

Certinia is committed to building a diverse and inclusive workplace for all, believing that it makes for a better place to work and is better for business. They encourage all employees to bring their unique skills, experience, and perspective to their work, and have launched a company-wide diversity and inclusion (D&I) program called C4Inclusion, which focuses on raising awareness and education, building an inclusive culture, and tracking the positive impacts of D&I.

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