The Work Index by Flexa

Carpenters Group

Carpenters Group is a leading UK provider of insurance and legal services, specializing in claims handling and legal solutions for individuals and insurers.

https://www.carpentersgroup.co.uk/
6.0

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Description

Carpenters Group is a leading provider of insurance and legal services in the UK, with a focus on delivering fully outsourced claims solutions. The company works in partnership with insurers, brokers, and MGAs, employing approximately 1500 employees across seven offices throughout the UK. Carpenters Group takes pride in its commitment to customer service, ensuring that their claims journey consistently exceeds expectations. This dedication is reflected in their team's combined insurance and legal expertise, long-standing relationships with clients, and diverse range of products and services.

Carpenters Group prioritizes its employees' well-being and development, fostering a positive work environment and offering a variety of benefits. The company promotes a culture of collaboration, innovation, and continuous improvement, reflected in their commitment to diversity, employee recognition programs, and numerous career development opportunities. Carpenters Group emphasizes employee engagement, offering benefits that support both professional and personal growth, including hybrid working models, wellbeing programs, and opportunities for charitable giving.

Flexibility

Carpenters Group offers a hybrid-working model, allowing employees the flexibility to work both in the office and from home, providing a balance between in-person collaboration and remote work flexibility. This approach allows employees to choose their working days, hours, and location based on their individual needs and preferences, promoting a healthy work-life balance.

Hybrid

Benefits

Carpenters Group offers a comprehensive range of employee benefits designed to support employee health and well-being, financial planning, and work-life balance. These benefits include a competitive pension scheme, life assurance, health cash plan, employee assistance program, funded driving theory tests, discounted gym memberships, flexible working arrangements, dress for your day policy, employee recognition awards, annual bonus contributions, long service awards, matched giving fundraising, two paid volunteering days, and various charity and social events.

Enhanced parental leave

Mission

Carpenters Group is a leading provider of insurance and legal services in the UK, dedicated to delivering a variety of fully outsourced claims solutions to insurers, brokers, and MGAs. They prioritize customer experience, exceeding expectations through their diverse range of products and services designed with a customer-focused and ethical approach to claims handling.

Automation
Data-driven
Disruptor
Improving quality of life/health
Social impact led
Sports and fitness
Tech for good

Culture

Carpenters Group promotes a culture that values its employees, fostering a positive and supportive environment where individuals can thrive. They prioritize employee wellbeing with initiatives like on-site physiotherapy, yoga classes, and a dedicated wellbeing hub. The company also emphasizes career growth, with opportunities for progression and advancement. Their inclusive and diverse workforce fosters a professional yet personable atmosphere, encouraging teamwork and collaboration toward success. Carpenters Group is committed to ethical practices and delivering excellent client care, reflected in its core values of agility, excellence, integrity, support, and innovation.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Carpenters Group promotes a fully integrated approach to diversity, equity, and inclusion throughout the employee life cycle. Their commitment to a diverse workforce is evident in their employment policies and processes, which actively promote inclusion by treating all employees uniformly without regard to their backgrounds or circumstances. This commitment to diversity is seen as a natural part of their operations, reflecting their belief that a diverse and multi-cultural workforce contributes to their success.

Gender diverse
LGBTQ+ representatiion

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