CareMaster

CareMaster is an Australian-owned and operated company specializing in software for NDIS and Aged Care providers. They offer a comprehensive software ecosystem designed to streamline operations, enhance efficiency, and improve overall service quality. Their cloud-based platform provides a range of features for managing participants, scheduling and rostering staff, handling finances and invoicing, managing incident reports, and ensuring compliance with NDIS and aged care regulations. They also offer dedicated onboarding and training packages to help businesses get the most out of their software.

CareMaster is committed to providing innovative solutions that empower providers to deliver high-quality care. They have a strong focus on customer feedback and continuously update and improve their software based on industry insights. With their user-friendly interface, comprehensive features, and strong support services, CareMaster is a leading provider of NDIS and aged care software in Australia.

CareMaster offers flexible working arrangements, allowing employees to choose the hours they work and their location. Their concurrent licensing system allows businesses to utilize fewer licenses than the number of workers or administrators they employ, saving costs when not all staff are working full-time. This flexibility is also reflected in the ability for administrators to "boot off" inactive users, freeing up licenses for others to use.

CareMaster offers a comprehensive range of employee benefits, including access to their software for personal use, access to a 24/7 AI-powered help centre, training, configuration, and troubleshooting, and a dedicated implementation manager. They also offer video-recorded training sessions, customer success specialists, online support, and a dedicated help desk. These benefits demonstrate CareMaster's commitment to providing a supportive and enriching work environment for their employees.

CareMaster is an Australian owned and operated software company dedicated to streamlining and enhancing the delivery of NDIS and aged care services for providers of all sizes. Their mission is to empower providers with a comprehensive, user-friendly platform that fosters efficiency, increases productivity, and ultimately improves the quality of care for participants. They achieve this through innovative features including scheduling, rostering, accounting integration, incident management, and secure communication tools for support workers and participants, ensuring compliance with industry regulations and fostering positive outcomes for everyone involved.

CareMaster cultivates a collaborative and supportive work environment, valuing its employees and fostering a sense of community within the company and with its clients. The company promotes a culture of innovation and continuous improvement, seeking feedback from its industry professionals to shape its NDIS software solutions. This commitment to excellence extends to its employees, offering comprehensive training programs and dedicated account management support to ensure their success.