Caplena
Caplena is an AI-powered text analysis tool that helps companies understand their customer and employee feedback.
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Caplena is an AI-powered text analysis tool designed to empower research teams in uncovering deep insights from open-ended feedback. It provides a comprehensive platform for analyzing customer and employee feedback, automating the process of identifying themes, categorizing responses, and generating sentiment analysis on a topic level. Caplena aims to help companies understand the voice of their customers, enabling them to make better decisions based on accurate insights.
Caplena was founded by two Swiss entrepreneurs, Maurice Gonzenbach and Pascal de Buren, who saw a gap in the market research industry for a more efficient and accurate way to analyze open-ended feedback. The company has grown rapidly since its inception in 2018, gaining recognition for its innovative technology and serving a diverse customer base, ranging from freelancers to Fortune 500 companies. Caplena's mission is to support any insight team that analyzes open-ended feedback, helping them discover actionable insights and drive positive change within their organizations.
Flexibility
Caplena offers flexible work arrangements, with team members working remotely from various locations, demonstrating a commitment to work-life balance and employee autonomy.
Mission
Caplena's mission is to empower any research team to uncover deep insights from open-ended feedback, transforming data analysis from a tedious manual process to a fast and efficient one. They strive to make the latest achievements in machine learning accessible to the market research industry, enabling teams to analyze customer and employee feedback more effectively and gain actionable insights.
Culture
Caplena promotes a collaborative and innovative culture, emphasizing teamwork and a passion for data analysis. They value diverse perspectives and welcome individuals with unique backgrounds, whether in music, sports, or engineering. This blend of expertise fosters a dynamic environment where employees feel empowered to make a positive impact with their AI-powered solutions.
DE&I
Caplena actively promotes diversity, equity, and inclusion by valuing individual differences and creating a welcoming and inclusive work environment. Their team reflects a wide range of backgrounds, skills, and perspectives, demonstrating a commitment to fostering an equitable and diverse company culture. They strive to ensure that everyone feels valued, respected, and empowered to contribute their unique talents and perspectives.
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