
CallRail
CallRail provides marketing analytics software to help businesses track calls, texts, forms, and chats, allowing them to measure the performance of their campaigns and optimize their advertising spend.
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Tell us what it's like to work at CallRail!Description
CallRail is a leading provider of call tracking and marketing analytics software, helping businesses measure the performance of their campaigns across multiple channels. They offer a range of features, including call tracking, form tracking, conversation intelligence, and lead management, all designed to help businesses improve customer engagement and drive conversions. CallRail's software is used by over 200,000 businesses worldwide, and they are known for their user-friendly interface, robust analytics, and commitment to customer success.
CallRail's mission is to empower businesses of all sizes to make smarter marketing decisions. They believe in the power of data-driven insights and are constantly innovating to provide businesses with the most up-to-date tools and technology. This commitment to innovation is evident in their recent development of Convert Assist, an AI-powered coaching, writing, and assistant tool that helps businesses turn conversations into actionable next steps.
Flexibility
CallRail offers employees flexibility in their work arrangements, allowing for remote work from home options with a $500 stipend to set up a home office. The company also has a flexible vacation policy, and covers MARTA transportation and office parking expenses.
Benefits
CallRail offers a comprehensive benefits package designed to support both employee well-being and professional development. Employees enjoy 100% medical coverage, a competitive HSA with company matching, generous dental and vision plans, and paid parental leave. Remote work options are available, with a $500 stipend to set up a home office. CallRail also matches employee charitable donations up to $500 annually, hosts regular company outings and events, provides a 401K with a dollar-for-dollar match, offers stock options from day one, and provides a $2,000 annual educational allowance. In addition, a flexible vacation policy, MARTA transportation and office parking expenses are covered, and a catered lunch is provided every Tuesday.
Mission
CallRail is a software company dedicated to helping businesses measure the effectiveness of their marketing campaigns and improve customer service and sales performance through the use of online and offline communications. Their services include call tracking, call recording, transcription, lead management, and conversation intelligence, all designed to provide businesses with a comprehensive understanding of customer interactions and how those interactions drive business outcomes.
Culture
CallRail promotes a collaborative and innovative culture where employees are encouraged to work with intensity and deliver incredible products. They value respect for all individuals and prioritize creating a strong, inclusive team. CallRail emphasizes "minding the business" and focusing on customer success, while also fostering a healthy work-life balance that allows employees to "turn it off" and enjoy time outside of work.
DE&I
CallRail actively promotes diversity, equity, and inclusion (DE&I) by creating spaces for open communication and celebrating both successes and failures. They believe a strong internal culture built on respect is crucial for delivering exceptional customer experiences. To foster both personal and professional growth, they offer programs like Leadership Exploration and Development (LEAD) and a $2,000 annual education allowance, and they encourage employees to participate in their Repair the World program to make a positive impact in their community.
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