Calabrio, Inc.

Calabrio is a leading provider of customer experience intelligence software, focusing on workforce performance solutions for contact centers. Their flagship product, Calabrio ONE, is a true-cloud, fully integrated suite that unites workforce optimization (WFO), agent engagement, and business intelligence solutions. Calabrio ONE helps companies maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.

Calabrio is committed to information security and privacy, ensuring compliance with industry standards and regulations. They have a robust partner ecosystem, working with hundreds of strategic vendors to deliver value to their shared customers. Calabrio's strong focus on customer success is evident in their high customer satisfaction scores, perfect scores in industry reports, and recognition as a Visionary in the Gartner Magic Quadrant for Workforce Engagement Management.

Calabrio offers a flexible work environment, including hybrid and remote work options. The company embraces flexible working models and aims to create a more human and empowered workplace, allowing employees to balance work with their personal lives. This is highlighted in press coverage, job postings, and on the company website, where the company emphasizes its commitment to providing a modern and adaptable work environment.

Calabrio is a customer experience intelligence company that aims to transform the way organizations connect with their customers by empowering contact centers as brand guardians. They believe in enriching human interactions and use their technology to provide organizations with a comprehensive suite of tools that maximizes agent performance, exceeds customer expectations, and boosts workforce efficiency.

Calabrio promotes a culture that is customer-obsessed, focused on relentless innovation, and values results. They believe in a collaborative environment that embraces diversity and empowers employees to contribute to the company's success.

Calabrio is committed to building a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to succeed. They believe that broader perspectives yield better outcomes and embrace diverse backgrounds and beliefs as an engine for elevated thought and the discovery of new truths. Calabrio actively seeks to attract and retain a diverse workforce, fosters a culture of inclusivity, and provides training and resources to promote understanding and awareness of diversity, equity, and inclusion.