Cainiao Group

Cainiao Group is a global leader in e-commerce logistics, founded in 2013 by Alibaba Group and other partners. The company's goal was to address the evolving demands of the logistics industry for Alibaba's growing e-commerce platforms. Cainiao has built a global smart logistics network, which spans over 200 countries and regions, offering services such as cross-border express delivery, international supply chain management, and overseas local services. Cainiao is also the largest provider of cross-border e-commerce logistics services globally and a leading provider of logistics services in China.

Cainiao differentiates itself with its leading technology capabilities and deep understanding of e-commerce, allowing it to offer a wide range of services and solutions. Its network features over 1,100 warehouses, 380 sorting centers, and more than 170,000 pick-up and drop-off stations. Cainiao is committed to providing faster, more cost-effective, and environmentally friendly logistics services to merchants and consumers around the world.

Cainiao Group offers flexible work arrangements, including interest-free housing loans through the iHome program, extensive parental leave and support for families, and a focus on employee health and wellbeing through a variety of initiatives.

Cainiao offers a comprehensive benefits package that includes interest-free housing loans, parental leave, an employee care fund to provide allowances for those in need, health facilities, supplementary business Medicare, and a variety of social and cultural activities. These benefits aim to create a comfortable, productive, and supportive work environment for employees, demonstrating Cainiao's commitment to employee well-being and a positive work-life balance.

Cainiao's mission is to make it easy to do business anywhere, aiming to transform the logistics industry and enable a seamless e-commerce experience globally. Their vision is to achieve delivery within 24 hours in China and 72 hours worldwide, streamlining the complexities of logistics and facilitating commerce across borders.

Cainiao cultivates a culture that values collaboration, innovation, and a customer-centric approach. They emphasize the importance of teamwork, encouraging employees to work together to achieve common goals. They promote a culture of continuous learning and growth, fostering an environment where employees are empowered to explore new ideas and technologies. They also prioritize employee well-being, providing a supportive workplace with benefits such as interest-free housing loans and a focus on work-life balance.

Cainiao's approach to diversity, equity, and inclusion (DE&I) is embedded within its corporate social responsibility initiatives and is reflected in its commitment to building a global smart logistics network. Cainiao prioritizes building a workforce that reflects the diversity of the communities it serves and aims to create a culture where everyone feels a sense of belonging. It actively seeks to promote equity by providing equal opportunities for all employees and fostering a fair and inclusive work environment.