Business & Services Solutions

Business & Services Solutions (BSS) is a leading multichannel and multilingual BPO company based in Tunisia, specializing in customer service and customer satisfaction. Founded in 2012 by experienced managers with a proven track record in cloud-based contact center outsourcing operations, BSS provides high-quality, integrated, and effective business process outsourcing solutions. They specialize in customer care, back-office, technical support, marketing, and sales processes for both B2C and B2B operations, and offer their services in over 12 languages.

BSS is committed to delivering exceptional customer experiences and building strong relationships with its clients. They are certified ISO 9001 and compliant with PCI DSS for data security. Their team is passionate about customer service and uses the latest technology to provide innovative and personalized solutions. They pride themselves on their expertise in remote customer relationship management and their ability to provide 24/7 multilingual and multichannel services.

Business & Services Solutions does not explicitly mention job flexibility on their website. However, they do state they have multiple shifts available due to client demand for 24-hour service, which implies some flexibility in scheduling.

Business & Services Solutions, a leading multichannel and multilingual BPO company in Tunisia, empowers businesses to build stronger relationships with their customers by providing high-quality, integrated and effective business process outsourcing solutions. They specialize in customer care, back-office, technical support, marketing and sales processes for both B2C and B2B operations, with a commitment to creating innovative experiences that drive customer loyalty and growth.

Business & Services Solutions promotes a culture of continuous improvement, emphasizing the importance of strong customer relationships and the dedication to provide high quality services. They value empathy, teamwork, and innovation, creating a welcoming environment where employees are encouraged to learn, grow, and actively participate in building the company's success.

Business & Services Solutions emphasizes the importance of diversity in its workforce, actively seeking out individuals with varied backgrounds and skillsets. The company fosters a culture of inclusion where all employees are valued, respected, and have opportunities to grow and learn. Their dedication to equity ensures that all employees are treated fairly and have equal access to resources and opportunities, regardless of their background or personal characteristics.