The Work Index by Flexa

Bukalapak

Bukalapak is a leading Indonesian e-commerce platform and marketplace empowering small and medium businesses.

5.4

/10

Transparency ranking

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Description

Bukalapak is a leading Indonesian e-commerce platform focused on empowering small and medium enterprises (SMEs) across the country. Founded in 2010, the company has grown to become one of the largest marketplaces in Indonesia, offering a diverse range of products, from electronics and fashion to groceries and virtual services like mobile top-up and bill payments. Bukalapak's mission is to provide a platform for anyone in Indonesia to start and grow their businesses online, promoting economic inclusivity and empowering entrepreneurship.

Bukalapak's commitment to supporting SMEs extends beyond its marketplace. The company offers various programs and initiatives, including Mitra Bukalapak, a program that allows individuals to become agents for Bukalapak, selling products and services offline. Bukalapak also offers financing solutions through BukaModal, enabling entrepreneurs to access capital for their business growth. Through its various efforts, Bukalapak plays a significant role in developing Indonesia's digital economy and fostering entrepreneurship at all levels.

Mission

Bukalapak's mission is to empower small and medium businesses (SMBs) throughout Indonesia by providing them with an affordable and accessible platform to sell their products online. They aim to become the leading marketplace in Indonesia, offering a wide range of products, from virtual goods like pulsa and data packages to physical goods for daily needs, and helping SMBs reach a wider customer base.

Disruptor
Social impact led

Culture

Bukalapak's company culture emphasizes empowerment, community, and innovation. They strive to create a collaborative and inclusive environment where employees feel valued and empowered to contribute their unique talents. This is reflected in their initiatives like the "Mitra Bukalapak" program, which provides opportunities for individuals and small businesses to become agents and earn additional income. Bukalapak also encourages employees to think outside the box and contribute innovative ideas, fostering a culture of continuous improvement and growth.

DE&I

Bukalapak demonstrates a commitment to diversity, equity, and inclusion through its initiatives to empower small and medium-sized businesses (SMBs) across Indonesia, specifically targeting underrepresented groups. Their "Mitra Bukalapak" program enables individuals, including those from marginalized communities, to become agents and generate income through selling products online, promoting economic inclusion and opportunity. Bukalapak also emphasizes accessibility through its platform and features, ensuring a user experience that welcomes diverse backgrounds and promotes a sense of belonging within the company's ecosystem.

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