The Work Index by Flexa

Brightspeed

Brightspeed is a telecommunications company that provides internet and phone services to residential and business customers in the Midwest and South.

https://www.brightspeed.com/
5.1

/10

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Description

Brightspeed is a telecommunications company focused on providing fast and reliable internet service, primarily in rural areas. They are dedicated to expanding fiber optic networks to underserved communities, offering a modern alternative to traditional broadband providers. Their vision is to bridge the digital divide, empowering individuals and businesses with greater access to online opportunities. Brightspeed differentiates itself through a customer-centric approach, prioritizing simplicity and transparency. They offer internet plans with no bundles, annual contracts, or data caps, allowing customers to enjoy flexible and reliable connectivity. Their commitment to digital equity is reflected in their support programs for low-income households and customers with disabilities, ensuring that everyone has access to the benefits of a connected world.

Flexibility

Brightspeed offers a variety of work arrangements, including remote, hybrid, office, and field-based roles, depending on the position, business needs, and individual circumstances. They are committed to hiring the best talent regardless of location and invest in technology to enable their entire team to stay connected.

Hybrid

Benefits

Brightspeed offers a comprehensive benefits package that prioritizes overall wellness, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match, and a host of voluntary benefits. Their paid time off programs also reflect their commitment to promoting physical, emotional, and financial health.

Mission

Brightspeed's mission is to bridge the digital divide by providing fast and reliable fiber internet connections to underserved rural and suburban communities across twenty states in the Midwest and South. They are committed to upgrading copper to fiber optic technologies, creating a world-class fiber network, and delivering a best-in-class customer experience that prioritizes accessibility and inclusivity.

Disruptor
Social impact led
Tech for good

Culture

Brightspeed promotes a culture that emphasizes collaboration, innovation, and customer focus. They encourage their employees to think outside the box, work together to solve problems, and prioritize delivering a positive customer experience. Their company values are evident in their workplace environment, which is described as "contemporary" and includes a hybrid work model and benefits package designed to support employee well-being.

Collaborative
Entrepreneurial
People-first
Progressive

DE&I

Brightspeed prioritizes diversity, equity, and inclusion as a core value, believing that a diverse team is essential for promoting equity in the communities they serve. They strive to create a welcoming and inclusive work environment where everyone can bring their authentic selves to work and contribute their unique perspectives. They recognize the value of hiring talent from diverse backgrounds and invest in technology that enables their entire team to stay connected, regardless of their location.

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