Blink - The Frontline Experts

Blink is a mobile-first employee experience platform that empowers businesses to connect and engage their entire workforce, particularly those on the frontline. It aims to bridge the communication gap between desk-based and frontline employees by providing a centralized hub for internal communications, digital access, employee engagement, and frontline intelligence. Blink offers a suite of features including a News Feed, Content Hub, Secure Chat, Surveys, Analytics, Digital Forms, Integrations, and more.

Blink is used by organizations across various industries including healthcare, manufacturing, transit, and hospitality. They pride themselves on their dedication to security and data privacy, having achieved ISO 27001 and Cyber Essentials Plus certification. Blink aims to improve employee retention, drive software adoption, and boost employee productivity through a platform that is both user-friendly and impactful for businesses of all sizes.

Blink offers a hybrid working culture with employees in London and Boston offices coming in on Mondays, Wednesdays, and Thursdays. This allows for flexibility and work-life balance while still fostering a sense of community and collaboration on the days employees are in the office.

Blink provides a comprehensive benefits package to all employees, including a competitive base salary and equity package that are regularly reviewed based on individual impact. The company also offers private health insurance with medical, vision, and dental coverage, as well as unlimited access to professional development opportunities, such as conferences, training, and courses. Blink's commitment to employee growth is evident in their flexible career development paths, which are tailored to each individual's ambition and the business's needs.

Blink's mission is to connect everyone in a company, from the frontline to the front office, in order to help everyone thrive. They believe that frontline workers have been underserved by the digital revolution and aim to bridge the gap by providing a user-friendly mobile app that connects employees with the information, tools, and processes they need to be productive and engaged. By empowering frontline workers, Blink aims to improve employee experience, reduce attrition, and ultimately drive business success.

Blink cultivates a culture of open communication, collaboration, and innovation, emphasizing a "voice for everyone" approach where the best ideas win, regardless of hierarchy. They prioritize impact and invest in individual growth, empowering employees to take ownership and make a real difference. This is reflected in their six IMPACT competencies: Initiative, Mastery, Passion, Act Now, Customer, and Teamwork, which guide their team dynamics and working style.

Blink believes that diversity of thought is key to building a product that serves a diverse set of users. They don't just look at people who have studied in certain places or worked in certain companies, but rather focus on what individuals have achieved, how they achieved it, and their aspirations. They actively work to increase representation on their team and create an environment where people can flourish, with their voices heard from day one.