Bikky
Bikky is a customer data platform built exclusively for large, multi-unit restaurant brands to help them understand their guests and make data-driven decisions.
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Tell us what it's like to work at Bikky!Description
Bikky is a Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. It helps restaurants understand their guests across all touchpoints, including in-store, online ordering, delivery, and loyalty programs. By integrating with various restaurant technologies, Bikky provides a single source of truth for customer data, allowing brands to make data-driven decisions that improve profitability and the customer experience.
Bikky empowers restaurants with actionable insights that drive marketing, menu, and operational decisions. Features like guest profiles, guest lifecycle tracking, menu analysis, and marketing automation enable brands to understand customer behavior, predict churn, personalize marketing campaigns, and measure the impact of every menu item and promotional offer. Bikky has partnered with numerous leading restaurant chains, including Dave's Hot Chicken, Bojangles, MOD Pizza, and Long John Silver's, helping them optimize their operations and achieve significant growth.
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Mission
Bikky is a customer data platform built exclusively for multi-unit restaurants, empowering them with the same access to data as the largest, most sophisticated businesses in the world. Their mission is to help restaurants understand their guests across every channel, from in-store to online ordering, loyalty programs, and third-party delivery, to drive incremental sales with every marketing, menu, and operational decision. They believe that restaurants deserve the same level of data-driven insight as other major businesses, enabling them to make data-informed decisions that improve profitability and the customer experience.
Culture
Bikky promotes a data-driven, fast-paced culture where innovation and collaboration are highly valued. The company emphasizes a customer-centric approach, prioritizing guest experience and leveraging data to drive strategic decision-making. Bikky fosters a culture of continuous learning and improvement, where employees are encouraged to explore new technologies and solutions that enhance the business.
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