BigPanda

BigPanda is an AIOps platform that empowers IT Operations teams to manage and resolve incidents efficiently, automating processes and providing actionable insights. By leveraging AI and machine learning, BigPanda eliminates alert noise, correlates events from various monitoring systems, and provides full-context incident data for quicker resolution. This reduces the time and effort required to resolve issues, ultimately leading to improved service availability and customer satisfaction.

BigPanda integrates with a wide range of IT tools and systems, enabling businesses to leverage existing infrastructure while benefiting from its advanced capabilities. The company boasts a strong track record of success, with a customer base that includes prominent names in various industries. BigPanda's commitment to innovation and customer success is evident in its ongoing development of new features, including generative AI for incident analysis, and its comprehensive support offerings.

BigPanda is a hybrid company, with approximately half of their employees working from a BigPanda office at least once per week. They offer flexible time management and work-life integration, making it possible for employees to balance their personal and professional lives. This flexible work environment encourages a relaxed atmosphere, with kids and pets often appearing on video during meetings, and many employees opting for walking 1:1s on video to recharge while meeting.

BigPanda offers a competitive benefits package and a generous, balanced total rewards strategy. They provide a flexible and hybrid work environment, with a focus on work-life integration and the ability to bring your full self to work. They emphasize career development and offer ongoing training and opportunities for growth.

BigPanda's mission is to empower IT operations teams by transforming manual incident management into a fully automated process. They aim to help businesses prevent outages, improve incident response times, and deliver exceptional customer experiences by using AI and automation to analyze and correlate vast amounts of IT data, turning it into actionable insights.

BigPanda's culture is driven by their HEART values: Hunger, Extreme Ownership, Active Transparency, Relentless Customer Focus, and One Team. They foster an environment of growth, accountability, and open communication, encouraging employees to bring their authentic selves to work. They value flexibility and trust, promoting a hybrid work model and prioritizing work-life balance. The company invests in career growth and development, providing ample opportunities for advancement and personal growth.

BigPanda actively cultivates a diverse and inclusive work environment, embracing a culture built on its HEART values: Hunger, Extreme Ownership, Active Transparency, Relentless Customer Focus, and One Team. This commitment is reflected in their flexible and hybrid work model, valuing authenticity and individual contributions. BigPanda promotes career growth opportunities for all employees, offering a competitive benefits package and prioritizing manager training to foster a supportive environment where everyone can thrive.