BigCommerce

BigCommerce is a leading provider of open SaaS and composable ecommerce platforms, empowering brands and retailers of all sizes to build, innovate, and grow their businesses online. With sophisticated enterprise-grade functionality, customization, and performance, BigCommerce offers simplicity and ease-of-use for tens of thousands of B2C and B2B companies across 150 countries. Their platform is renowned for its flexibility, scalability, and speed, enabling merchants to create beautiful, engaging online stores and achieve ambitious growth goals.

Beyond its platform, BigCommerce is recognized for its strong commitment to customer success, evidenced by its exceptional customer satisfaction ratings and extensive partner ecosystem. They offer a wide range of services, including implementation, solutions architecting, BigCommerce University, and customer success management, to support merchants at every stage of their journey. BigCommerce’s commitment to innovation, customer focus, and strong company culture has made it a trusted and respected leader in the ecommerce industry.

BigCommerce offers flexible work arrangements, including fully remote, fully on-site, and hybrid options for most roles. The company prioritizes work-life balance and encourages employees to find a schedule that works best for them, emphasizing their commitment to supporting employees wherever they are - remote, hybrid, or in-office.

BigCommerce offers a comprehensive benefits package that prioritizes employee well-being. This includes an open vacation policy for salaried employees, 15 days PTO plus paid sick time for hourly employees, paid volunteer time, parental leave, adoption assistance, paid training and development time, education reimbursement, and fully stocked kitchens. Their commitment to flexibility allows employees to work remotely, in-office, or in a hybrid arrangement.

BigCommerce's mission is to empower businesses of all sizes to achieve success in the ever-evolving world of e-commerce. They strive to provide the most powerful and flexible platform, enabling merchants to build, innovate, and grow their online presence. Through their open SaaS approach, robust integrations, and dedication to customer success, BigCommerce aims to become the leading choice for merchants seeking to unlock their full e-commerce potential.

BigCommerce cultivates a vibrant and collaborative work environment built on transparency, inclusivity, and a strong sense of purpose. The company prioritizes a "humbitious" approach, encouraging employees to be both ambitious and humble, fostering a culture of learning and growth. They promote a culture of respect and equality of opportunity, celebrating diversity of thought and experience, and actively investing in employee wellbeing through generous benefits and flexible work arrangements.

BigCommerce actively promotes diversity, equity, and inclusion by recognizing the value of different backgrounds and perspectives, fostering an inclusive culture where everyone feels comfortable bringing their authentic selves to work. They celebrate both commonalities and differences, believing that this approach enhances decision-making, improves collaboration, and leads to better outcomes for employees, customers, and the company as a whole.