Big Sur AI

Big Sur AI is an e-commerce AI platform that provides an always-on AI Sales Agent for online stores, offering a personalized in-store shopping experience to increase sales and conversion rates. The platform leverages natural language processing to understand customer inquiries and offers relevant product recommendations, instant answers to complex questions, and personalized product suggestions to increase basket size.

Big Sur AI is focused on providing a seamless and engaging shopping experience for online customers, mirroring the personalized service provided by knowledgeable sales associates in physical stores. The platform's AI Sales Agent is designed to predict customer needs, offering expert assistance 24/7 and driving more conversions. Their success is highlighted by partnerships with leading brands like Rad Power Bikes, Wyze, and dpHUE, who have seen significant lifts in sales and improved customer experience through their use of Big Sur AI.

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Big Sur AI aims to democratize AI for all e-commerce merchants, providing them with the tools and technology to deliver personalized in-store experiences online, ultimately driving conversions and increasing sales. They believe that online shopping should be as assistive and helpful as a physical store experience, and their AI Sales Agent acts as a 24/7 virtual shopping assistant that understands natural language queries, provides relevant product recommendations, and helps shoppers find exactly what they need.

Big Sur AI fosters a culture of innovation and customer service, prioritizing the development of AI solutions that enhance the online shopping experience for both merchants and customers. The company values collaboration and responsiveness, demonstrated by their team's commitment to working closely with partners and integrating their product seamlessly. This focus on collaboration and customer-centricity is reflected in the testimonials from their satisfied clients, highlighting the positive impact Big Sur AI has on their businesses.

Big Sur AI's website provides no information on the company's approach to diversity, equity, and inclusion.