The Work Index by Flexa

BestDay Latam

Despegar is a leading travel agency in Latin America offering a wide range of travel products and services.

https://www.despegar.com.ar/
4.2

/10

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Description

Despegar is a leading online travel agency in Latin America, offering a comprehensive platform for booking flights, hotels, vacation packages, activities, car rentals, and more. They operate across a wide range of countries, including Argentina, Brazil, Chile, Colombia, and Mexico. Despegar prioritizes customer satisfaction, offering a user-friendly website and app, extensive customer support, and exclusive deals and promotions.

Despegar actively promotes their loyalty program, "Pasaporte Despegar," which allows members to earn points on purchases and redeem them for discounts on future trips. They also offer a co-branded credit card with ICBC, providing cardholders with additional benefits and points accrual. Despegar's commitment to providing convenient and affordable travel solutions has solidified its position as a prominent player in the Latin American travel market.

Benefits

BestDay Latam offers a comprehensive employee benefits package, including access to the Despegar Pasaporte program, which provides discounts on travel and the opportunity to earn points redeemable for flights and other travel products. Employees can also apply for the Despegar ICBC credit card, which offers welcome points, 100% reimbursement in the first year, and 2% cashback on all purchases. Additionally, employees are entitled to various travel perks, such as discounts on accommodations and activities, and exclusive benefits at select hotels, including complimentary drinks, premium Wi-Fi, VIP check-in, and day spa access.

Mission

BestDay Latam, known as Despegar, is a leading online travel agency focused on making travel accessible and affordable for everyone in Latin America. The company strives to simplify and personalize the travel experience by offering a comprehensive platform for booking flights, hotels, packages, activities, car rentals, and more. Despegar’s mission is to empower individuals to explore the world, create unforgettable memories, and connect with new cultures through their innovative technology and exceptional customer service.

Culture

Despegar promotes a customer-centric culture, focused on providing an enjoyable and accessible travel experience. They emphasize offering competitive prices and a wide range of travel options, along with a loyalty program that rewards frequent travelers. Their website and app are designed to be user-friendly and accessible, and they prioritize providing excellent customer service through various channels, including phone, email, and online chat.

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