
Base - Customer Led Growth
Base is a customer-led growth platform that helps B2B companies increase revenue, retention, and advocacy through customer engagement.
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Tell us what it's like to work at Base - Customer Led Growth!Description
Base is a customer-led growth (CLG) platform designed to help B2B businesses maximize revenue and customer engagement. The company's mission is to deliver a solution that's as much a strategy as it is a technological platform, based on the belief that customer success directly leads to business success. Base provides a comprehensive suite of tools to manage customer advocacy, community, referrals, and reviews, enabling companies to identify, engage, and reward their most valuable customers.
Base emphasizes a strong community aspect, offering resources and educational materials through its CLG Campus, hosting events like the Obsession CLG Tour, and recognizing industry thought leaders through the TOP100 CMA program. The company prioritizes transparency and open communication with its customers, providing a user-friendly platform, strong integrations with other CRM and marketing tools, and a focus on proven ROI through measurable data and results.
Flexibility
Base offers a range of work flexibility options, including remote roles for various positions like Senior Marketing Manager, Account Executive, Business Development Representative, and Customer Success Manager. They also have specific locations in Bay Area, Boston, Israel, and a dedicated Remote category, suggesting a commitment to hybrid and distributed work models.
Benefits
Mission
Base, a customer marketing platform, is dedicated to Customer-Led Growth, believing that success is achieved when customers succeed. They provide a solution that combines a customer-centric strategy with a technological platform, built on the values of credibility through authenticity, personalized experiences, scalable automation, diversity, and the understanding that revenue is not the sole focus. They aim to create a partnership between businesses and customers, empowering them to thrive together, and ultimately driving mutual growth and success.
Culture
Base promotes a culture centered around customer-led growth, where collaboration, transparency, and a playful attitude are valued. They emphasize continuous improvement and a "done-better-great" mentality, while also prioritizing humility and integrity in their interactions. The company encourages risk-taking, fast-paced work, and embracing change within a dynamic startup environment. Ultimately, Base strives to create a supportive and empowering environment where employees can learn, grow, and contribute to the success of both the company and its customers.
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