The Work Index by Flexa

Backbase

Backbase is a global leader in Engagement Banking, providing a platform for financial institutions to modernize their digital offerings and create seamless customer experiences.

6.7

/10

Transparency ranking

Work at Backbase?
Show us we're wrong

Description

Backbase is a global leader in Engagement Banking, providing a platform that helps financial institutions modernise their digital offerings. Their solutions empower banks and credit unions to deliver seamless and personalised experiences for customers, with a focus on accelerating digital transformation. Backbase's platform is built on an open, modular architecture that enables financial institutions to quickly build, deploy, and customize their digital banking solutions. It offers a comprehensive range of capabilities, including customer experience management, omnichannel banking, human assist, process orchestration, customer data and AI, and integration services.

Backbase's approach is centered around progressive modernization, allowing institutions to gradually replace or decompose legacy systems while building a modern customer engagement orchestration architecture. They offer a variety of products and services, including digital onboarding, digital banking, digital lending, digital investing, and digital assist. Their commitment to innovation is evident in their extensive partnerships with fintech companies and their ongoing research and development initiatives. Backbase is recognized by industry analysts as a category leader in Engagement Banking, with a proven track record of successful implementations across a wide range of financial institutions.

Flexibility

Backbase offers employees flexibility in terms of location and work arrangements. The company has offices on five continents, allowing employees to work from a variety of locations, while also offering remote work options. This provides individuals with the opportunity to choose a work environment that best suits their needs and preferences.

Hybrid

Benefits

Backbase offers a comprehensive benefits package to its employees, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, parental leave, and a 401(k) plan. The company also provides a variety of perks, such as free snacks and drinks, a gym membership, and discounts on various products and services. Backbase is committed to providing its employees with a competitive benefits package that helps them achieve a healthy work-life balance.

WFA scheme

Mission

Backbase is on a mission to empower financial institutions to accelerate their digital transformation and deliver seamless customer experiences by offering an award-winning Engagement Banking Platform trusted by top banks and financial institutions globally.

Automation
Data-driven
Disruptor
Soonicorn

Culture

Backbase promotes a culture that values entrepreneurial spirit, teamwork, and a can-do attitude. They encourage employees to take ownership, think creatively, and work together to solve problems and find new opportunities for growth. Their emphasis on craftsmanship ensures that employees take pride in building high-quality products alongside their customers and partners. Backbase believes in continuous learning and exploration, fostering a curious mindset that encourages employees to stay ahead of the curve in a rapidly evolving market.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Backbase champions diversity, equity, and inclusion by recognizing the value of a diverse workforce and striving to create an inclusive environment where all employees feel respected and valued. The company emphasizes building a workforce that reflects the communities they serve and actively works to promote equity through a range of initiatives. These initiatives include fostering diverse talent pools, promoting equal opportunities, and ensuring fair treatment for all individuals. By embracing these values, Backbase aims to create a workplace where everyone can thrive and contribute their unique talents to the company's success.

Other companies