Avocado55

Avocado55 is an independent business advisory firm specializing in the contact center industry. They offer a range of services, including operating model design, process and contact automation optimization, BPO partner sourcing and management, bid support and solution design, and managed services. They pride themselves on their practical, “hands-on” approach and their ability to deliver lasting change through a combination of industry expertise, technology, and a focus on improving the customer experience.

Avocado55 is passionate about empowering people, leveraging technology, and optimizing processes to improve customer experiences across the globe. Their values are evident in their work, which emphasizes collaboration, integrity, innovation, and a commitment to social responsibility. They are uniquely positioned to help clients navigate the complex and rapidly evolving contact center landscape, with a proven track record of success in delivering tangible results for their clients.

Avocado55 offers flexible working arrangements, catering to both full-time and part-time needs, and allowing for remote work as well. They understand the demands of business change and are responsive to employee needs for both growth and down-time.

Avocado55 offers employees a range of benefits, including a supportive and collaborative working environment, opportunities for professional development and growth, flexible working arrangements, and a strong sense of community. The company values its employees and encourages them to contribute their unique skills and perspectives, fostering a positive and rewarding work culture.

Avocado55's mission is to improve customer experience across the globe by empowering people, leveraging technology, and optimising process. They are dedicated to driving progress and differentiation through innovation and a bold, maverick approach, while valuing genuine interactions, integrity, and building trust to foster strong relationships. Avocado55 strives for equitable decision-making, work-life integration, holistic solutions, and sustainable practices to ensure a positive impact on all stakeholders.

Avocado55 promotes a collaborative and innovative culture that values integrity, customer focus, and a strong work-life balance. They emphasize a "straight-talking" and "unbiased" approach, fostering a sense of family and community among employees while also prioritizing individual growth and development. Their commitment to making a real difference and delivering enduring change permeates their work environment, encouraging employees to be passionate and motivated in their contributions to the company's success.

Avocado55 emphasizes treating all stakeholders, customers, and employees with mutual respect and recognizes the unique contributions each individual makes to their collective achievements. They value genuine interactions, integrity, and building trust to foster strong relationships. Additionally, they strive for equitable decision-making, work-life integration, holistic solutions, and sustainable practices, demonstrating their commitment to creating an inclusive and equitable workplace.