The Work Index by Flexa

Aviva

Aviva is a Mexican fintech company that provides accessible financial services, such as loans and credit cards, to underserved populations using artificial intelligence.

https://www.avivacredito.com/
5.3

/10

Transparency ranking

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Description

Aviva is a Mexican financial services company that provides accessible loans and credit cards to individuals who may not have access to traditional banking or fintech services. They leverage artificial intelligence to create a unique experience for their customers and offer loans and credit cards with competitive interest rates. Aviva's mission is to empower individuals, particularly those who are underserved by traditional financial institutions, to build a better life for themselves.

Aviva operates through a network of kiosks located throughout Mexico, offering a convenient and personalized approach to accessing financial services. They are committed to financial inclusion and strive to provide a fast, easy, and affordable lending experience. They are supervised by the CNBV (National Banking and Securities Commission) for anti-money laundering and terrorism financing compliance.

Mission

Aviva's mission is to empower individuals at the base of the economic pyramid by providing them with access to affordable financial services, including loans and credit cards. They aim to help these individuals build a better life rather than simply earning a living. Aviva differentiates itself by using Artificial Intelligence to deliver a unique experience and by emphasizing its commitment to customer service, agility, and cost efficiency.

Automation
Data-driven
Disruptor
Improving quality of life/health
Social impact led
Tech for good

Culture

Aviva promotes a culture of inclusivity and accessibility, seeking to empower individuals within the financial system. The company emphasizes innovation and a tech-driven approach, evident in their use of artificial intelligence and digital platforms. The emphasis on a "phygital" experience, combining physical and digital interactions, suggests a dynamic and forward-thinking environment. Additionally, Aviva fosters a collaborative and diverse workplace, recognizing the importance of different perspectives and experiences in creating impactful solutions.

Agile and dynamic
Entrepreneurial
Fast-paced
People-first
Progressive

DE&I

Aviva is committed to creating a diverse, equitable, and inclusive workplace that reflects the communities it serves. The company believes that diversity of thought, background, and experience is essential for innovation, growth, and success. Aviva fosters an environment where all employees feel valued, respected, and empowered to contribute their unique perspectives. This is achieved through initiatives such as recruitment and retention strategies that attract and support a diverse workforce, employee resource groups that provide a sense of belonging and support for underrepresented groups, and ongoing training and development opportunities that promote cultural competency and inclusion.

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