The Work Index by Flexa

Atomicwork

Atomicwork is an AI-powered service management platform that streamlines employee support, automates workflows, and enhances employee productivity.

7.1

/10

Transparency ranking

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Description

Atomicwork is a modern service management platform that leverages AI to streamline employee support and IT operations. It offers a range of features including an AI-powered conversational assistant called Atom, which can answer employee questions, automate tasks, and provide guided assistance for common issues. Atomicwork also boasts a comprehensive suite of tools for managing incidents, requests, knowledge, and assets.

With its focus on employee self-service and automation, Atomicwork helps businesses improve employee experience, boost team productivity, and streamline workflows across various departments. The platform seamlessly integrates with popular tools like Slack, Microsoft Teams, Azure Active Directory, and Intune, making it a versatile solution for a wide range of organizations.

Flexibility

Atomicwork offers a hybrid work culture, allowing employees to balance productivity with flexibility. They provide well-located offices in five cities, flexible work times, and unlimited sick leaves. Employees also receive up to 24 days of paid time off annually, giving them ample opportunity for personal time and breaks.

Fully flexible hours
Hybrid

Benefits

Atomicwork offers a comprehensive benefits package designed to support both employees and their families. These include a hybrid work culture with flexible work times and well-located offices, unlimited sick leaves and up to 24 days of paid time off annually, comprehensive health insurance coverage, premium Apple hardware, flexible allowances and reimbursements, and regular team events and annual outings.

Enhanced parental leave

Mission

Atomicwork is an AI-powered service management platform that seeks to revolutionize how organizations operate by empowering employees with instant access to knowledge, self-service tools, and automated workflows. The company aims to create a world-class workplace that elevates productivity, reduces costs, and transforms employee experiences by providing a centralized hub for IT and HR support, knowledge management, and task automation.

Automation
Data-driven
Disruptor
Improving quality of life/health

Culture

Atomicwork fosters a fast-paced, customer-centric culture that emphasizes autonomy, trust, ownership, mastery, and impatience. They value employee happiness as a key driver of customer success, empowering individuals and teams to achieve peak performance. Their hybrid work model provides flexibility and a balance between productivity and work-life harmony, with conveniently located offices across five cities in India.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Atomicwork emphasizes building a diverse and inclusive workplace through its "ATOMIC" culture codes, which prioritize autonomy, trust, ownership, mastery, impatience, and customer obsession. They are proud to be recognized as one of the top employers in India by Plum, demonstrating their commitment to creating a positive and equitable work environment for their employees. Their benefits package is designed to support not only employees but also their families, further showcasing their dedication to fostering a holistic and inclusive culture.

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