Assort Health

Assort Health is a San Francisco-based company specializing in generative AI solutions designed specifically for healthcare call centers. Their cutting-edge technology aims to revolutionize patient care navigation by automating tasks like scheduling appointments, answering frequently asked questions, and triaging calls. This automation streamlines operations, reduces wait times, and improves patient access to care, ultimately easing the burden on overwhelmed medical staff.

Assort Health's AI model is trained on a massive dataset of patient calls, enabling it to understand caller intent and seamlessly integrate with healthcare providers' electronic health records (EHRs). They have demonstrated significant results in improving call center efficiency, reducing call drop rates by 2.7 times and cutting average hold times by half. The company has garnered significant funding and recognition within the healthcare and AI communities, positioning them as a leader in the field of AI-powered patient care navigation.

Assort Health offers a flexible work environment with the freedom to work on your own schedule while holding yourself accountable to meeting deadlines. This allows for a balance between personal life and work commitments. The company values velocity and customer feedback, prioritizing rapid iteration of their product.

Assort Health aims to revolutionize healthcare access by providing generative AI solutions for call centers, specifically designed to address the challenges of overwhelmed medical staff and long patient wait times. Their AI agents handle a variety of tasks, from scheduling and appointment confirmation to answering frequently asked questions, ultimately freeing up staff and providing a more efficient and accessible patient experience.

Assort Health promotes a culture of collaboration, transparency, rapid innovation, and accountability. They value deep thinking and adherence to fundamental principles, ensuring all patients receive high-quality care regardless of their background. The company embraces a fast-paced environment with a focus on quick releases and continuous refinement, emphasizing teamwork, mutual support, and individual responsibility. Assort values diversity and actively promotes inclusivity in their hiring practices and work environment.

Assort Health prioritizes accessibility and fairness, ensuring all patients receive high-quality care regardless of background or circumstance. This commitment extends to their workplace where they value transparency, fairness, trust, openness and respect for all team members. Assort actively encourages diverse perspectives and input, and they prioritize a collaborative and inclusive working environment where everyone feels valued and empowered.