ASAPP

ASAPP is a generative AI company focused on transforming customer experience (CX) within contact centers. They offer a suite of AI-native solutions that improve agent productivity, automate tasks, and provide valuable insights from customer interactions. Their flagship product, GenerativeAgent™, acts as a virtual agent capable of handling complex conversations, tasks, and customer inquiries with human-like proficiency and empathy. ASAPP's mission is to elevate human performance through the power of generative AI, enabling companies to deliver unmatched customer service at a lower cost.

ASAPP boasts a strong foundation in AI research with 20 PhDs contributing to pioneering innovations, resulting in 86 patents and 49 published papers. The company is committed to user-centric innovation, tailoring their solutions to address real-world operational challenges faced by customer service teams. Their platform is built for CX, ensuring data safety and security with compliance certifications, and offering a no-code AI console for easy customization and accessibility options. ASAPP has achieved significant success with Fortune 500 companies, demonstrating a track record of delivering measurable results.

The job posting for Director, Business Development at ASAPP describes a hybrid work environment where the team operates out of the Raleigh office 3-4 days a week. This suggests a flexible work arrangement allowing for remote work during the remaining days.

ASAPP offers a comprehensive benefits package that includes equity participation, short- and long-term incentives, as well as standard benefits for full-time employees.

ASAPP's mission is to elevate human performance through the power of generative AI. They focus on tackling intricate challenges in environments with extensive systemic inefficiencies and vast data, where their real solutions drive substantial economic impact. Their customers experience remarkable enhancements in the metrics that matter most to them.

ASAPP promotes a culture of innovation and collaboration, valuing deep thinking, impactful research, and rapid execution. They emphasize a performance-driven environment with a focus on achieving measurable results. Their commitment to diversity and inclusion is evident in their equal opportunity employment policy and their emphasis on creating a supportive work environment for all employees.

ASAPP is committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. They strive to hire and retain a workforce that reflects the diversity of the communities they serve. ASAPP is proud to be an equal opportunity employer and they ensure all qualified applicants receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.