ArvatoConnect

ArvatoConnect is a customer experience and business optimization partner that helps organizations reshape and reinvent how they work and connect with their customers. With over 50 years of experience, they provide innovative, technology-led solutions across various industries including retail, automotive, healthcare, financial services, and public sector. They offer a wide range of services, including customer service automation, digital transformation consulting, and back-office support services, all designed to drive efficiency, improve customer satisfaction, and ultimately help clients grow their businesses.

ArvatoConnect is committed to being a socially conscious company, with a strong focus on sustainability, diversity and inclusion, and community engagement. They are actively working to reduce their environmental impact, build an inclusive and diverse workplace, and support local communities through various initiatives. As part of the Bertelsmann Group, a global media, services, and education company, ArvatoConnect benefits from a strong international network and resources, enabling them to deliver global solutions and support clients across multiple markets.

ArvatoConnect offers flexible working arrangements, including working from home at least one day a week. They also offer a hybrid working solution that allows employees to work both on-site with clients and from their own locations, providing flexibility where needed. This commitment to flexible work arrangements is further evidenced by their UK-wide network of offices and a presence in South Africa, demonstrating a commitment to tapping into local talent pools and empowering employees to achieve a better work-life balance.

ArvatoConnect offers a comprehensive range of employee benefits designed to support wellbeing, career growth, and financial security. These include discounts on various brands, a 24-hour employee assistance program, mental health first aiders, a wellbeing centre, flexible working options, the ability to purchase additional holiday time, a paid charity day, private medical insurance for senior personnel, a discounted voluntary health care cash plan, an annual bonus scheme, employee-voted ‘Be 100% You’ awards, instant monetary thank yous, a cycle-to-work scheme, apprenticeship opportunities, mentoring programs, development programs, training courses, a contributory pension scheme, and life assurance after six months of employment.

ArvatoConnect is a socially conscious customer experience and business optimization partner that collaborates with organizations seeking to reinvent their operations and connect with their customers in meaningful ways. They offer innovative, technology-led solutions designed to enhance customer interactions, increase loyalty, drive efficiency, and ultimately facilitate growth and expansion.

ArvatoConnect promotes a culture that emphasizes innovation, collaboration, and diversity. They encourage their employees to "be 100% you every day," celebrating individuality and fostering an environment where employees feel comfortable bringing their unique skills and personalities to their roles. They also place a strong emphasis on social responsibility and sustainability, actively promoting diversity and inclusion through initiatives like employee forums and programs to address the gender pay gap.

ArvatoConnect is committed to fostering a diverse and inclusive workplace, believing that a culture where everyone can be 100% themselves promotes innovation and collaboration. Their efforts include celebrating diversity days, supporting Pride and the LGBTQ+ community, ensuring fair representation on employee forums, and being a Disability Confident Committed Employer. They also actively work to eliminate the Gender Pay Gap and have achieved a no median pay gap currently. Their initiatives aim to attract, develop, and retain a diverse and talented workforce, providing equal opportunities for all employees and nurturing their aspirations.