The Work Index by Flexa

Amwell

Amwell is a digital healthcare company that empowers clients to achieve their healthcare ambitions by providing a connected ecosystem of in-person, virtual, and automated care.

https://business.amwell.com/
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Description

Amwell is a leading digital healthcare company that digitally empowers its clients' healthcare ambitions, enabling better outcomes for all. They focus on creating a connected ecosystem of care that spans across in-person, virtual, and automated care. Amwell provides a comprehensive, future-ready platform called Amwell Converge™ which allows for hybrid care delivery at scale, anytime and anyplace. This platform allows providers, payers, and innovators to integrate their existing technologies and leverage Amwell's services and devices to create a seamless healthcare experience.

Amwell offers a variety of solutions for providers, payers, and government entities. These solutions include scheduled visits, on-demand visits, specialty consults, digital behavioral health, automated care programs, and provider networks. Amwell is committed to improving patient experience, reducing costs, and enhancing efficiency through its hybrid care approach. They are also committed to addressing social determinants of health by providing equitable access to care for all.

Flexibility

Amwell offers a flexible, virtual-first work environment, allowing employees to work remotely and manage their schedules effectively. This includes generous paid time off policies, flexible scheduling options, and a focus on employee wellbeing, offering free access to behavioral specialists and mental health applications.

Hybrid

Benefits

Amwell offers a comprehensive and competitive benefits package designed to support employees throughout their career journey. This includes physical wellbeing benefits like medical, dental, and vision insurance, as well as free virtual care visits and wellness discounts. Mental wellbeing is also a priority with flexible scheduling, generous paid time off policies, free access to behavioral specialists, a mental health app subscription, and an employee assistance program. To support financial wellbeing, Amwell provides retirement and pension plans with company contributions, fair and equitable compensation packages, and financial assistance for learning opportunities. Social and family wellbeing are also addressed with paid parental leave, family subscriptions to company-provided benefits, employee recognition and reward opportunities, and corporate giving and diversity programs.

Enhanced parental leave
WFA scheme

Mission

Amwell digitally empowers its clients' healthcare ambitions by connecting providers, payers, and innovators to create an ecosystem of care that spans across in-person, virtual, and automated care. They offer a future-ready platform that enables care delivery at scale, anytime and anyplace, and strive to make care more accessible and equitable for all.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Tech for good

Culture

Amwell's culture is one of innovation, collaboration, and a commitment to making healthcare more accessible, equitable, and efficient. They value putting customers first, embracing change, and enriching patient-provider relationships. The company promotes a strong sense of "One Team" by encouraging open communication, celebrating diversity, and supporting their employees through various initiatives. Their "Deliver Awesome" value emphasizes bringing passion and energy to work, acting with integrity, and being accountable for results. Amwell aims to create a work environment that inspires and energizes its employees, who are passionate about using technology to transform the way people access healthcare.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Amwell prioritizes diversity, equity, and inclusion (DE&I) as foundational to their company culture and mission. They believe diverse perspectives enable creative thinking and equip clients, providers, and patients with the tools to achieve a better digital healthcare experience for all. Their DE&I pillars and internal DE&I committee guide their efforts, focusing on inclusive hiring practices, supporting talent through inclusion, inspiring leadership, and educating for growth, all while reflecting their mission externally and supporting the communities they serve.

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