The Work Index by Flexa

American Water

American Water is the largest regulated water and wastewater utility company in the United States, providing essential services to millions of people.

https://amwater.com/
5.4

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Description

American Water is the largest regulated water and wastewater utility company in the United States, serving over 14 million people across 14 regulated jurisdictions and 18 military installations. Founded in 1886, the company is committed to providing safe, clean, reliable, and affordable drinking water and wastewater services. American Water is actively investing in infrastructure repairs and replacement, system resiliency, and regulated acquisitions, with a projected investment of $30 to $34 billion over the next decade. The company emphasizes its dedication to sustainable best practices, including safety, affordability, customer service, environmental protection, an inclusive workforce, and community strengthening.

Beyond its core operations, American Water has been recognized for its commitment to social responsibility and sustainability. The company has been included in the Bloomberg Gender-Equality Index for five consecutive years, ranking 18th on Barron’s 100 Most Sustainable U.S. Companies list. American Water also earned the U.S. Department of Homeland Security SAFETY Act designation and the U.S. Environmental Protection Agency’s Water Sense® Excellence Award, demonstrating its dedication to excellence in environmental stewardship and customer service.

Flexibility

American Water offers a variety of flexible work arrangements, including hybrid schedules, remote work options, and on-call responsibilities as needed. While some roles are fully on-site, others allow for a combination of in-office and remote work, providing employees with flexibility to balance their personal and professional lives. Some roles also require on-call availability outside of regular business hours to respond to emergencies or address urgent needs.

Benefits

American Water offers a comprehensive benefits package to its employees, focusing on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. The package includes competitive salaries, medical, vision, and dental insurance, 401(k) plans, tuition assistance, paid parental leave, and disability insurance.

Enhanced parental leave

Mission

American Water, the largest regulated water and wastewater utility company in the United States, is committed to providing safe, clean, reliable, and affordable drinking water and wastewater services to its customers, while also prioritizing environmental protection, community engagement, and a diverse and inclusive workforce. Through significant investments in infrastructure and sustainable best practices, American Water strives to "Keep Life Flowing" for over 14 million people across 14 regulated jurisdictions and 18 military installations.

Automation
Data-driven
Environmental impact driven
Social impact led
Sustainability

Culture

American Water promotes a culture focused on safety, diversity, and inclusion, valuing employees and their contributions. They emphasize a commitment to providing safe, clean, reliable, and affordable drinking water and wastewater services to customers while fostering a sense of belonging and empowerment for their workforce.

Collaborative
People-first
Progressive
Supportive

DE&I

American Water is committed to fostering a diverse, equitable, and inclusive workplace, believing that a variety of perspectives, experiences, and backgrounds strengthens the company and helps them provide essential services to their customers. They actively promote inclusion and equity across the company, aiming to create a culture where all employees feel valued, respected, and empowered to contribute their unique talents.

Gender diverse

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