The Work Index by Flexa

American Express

American Express is a global financial services company known for its credit cards, banking products, travel services, and merchant processing.

6.9

/10

Transparency ranking

Work at American Express?
Show us we're wrong

Description

American Express is a global financial services company with a long history dating back to 1850. They are best known for their credit cards, which offer a range of rewards programs and travel benefits. However, American Express also provides a wide variety of financial services, including banking, travel, and merchant services. Their focus is on providing "powerful backing" to both individuals and businesses, enabling them to thrive in life and business.

American Express is committed to fostering diversity and inclusion, both within its own organization and in the broader community. They actively partner with underrepresented-owned suppliers and promote economic opportunities. This commitment to ethical business practices is reflected in their global Environmental, Social, and Governance (ESG) strategy, which aims to create meaningful, long-term change in their partnerships.

Flexibility

American Express offers flexible work arrangements and schedules through its Amex Flex program, allowing employees to work onsite, in a hybrid model combining in-office and virtual days, or fully virtually, depending on their role and business needs.

Hybrid

Benefits

American Express offers a comprehensive benefits package to support its employees' well-being. These benefits include competitive base salaries, flexible work arrangements and schedules with hybrid and virtual options through Amex Flex, free access to global on-site wellness centers staffed with nurses and doctors (depending on location), free and confidential counselling support through their Healthy Minds program, and career development and training opportunities.

Mission

American Express is a global financial services company with a mission to provide the world's best customer experience every day. They strive to help people and businesses progress by offering a range of financial products and services, including credit cards, banking, travel, and merchant solutions. Their commitment to powerful backing is evident in their dedication to supporting their customers, communities, and colleagues with personalized benefits, programs, and flexibility that enhance their lives both personally and professionally.

Data-driven
Disruptor

Culture

American Express cultivates a culture that values diversity, inclusion, and a commitment to backing its customers, colleagues, and communities. This is reflected in their focus on creating an environment where everyone feels seen, heard, and valued, as well as their dedication to supporting their employees' holistic well-being with benefits and programs that prioritize physical, financial, and mental health. American Express also emphasizes teamwork, integrity, and a passion for delivering exceptional customer experiences.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Meritocratic
People-first
Progressive
Supportive
Transparent

DE&I

American Express is committed to fostering an inclusive culture and creating equitable opportunities for all. They partner with underrepresented-owned suppliers to promote economic opportunity and innovation, engaging with a diverse array of suppliers across certified categories like disability-owned, LGBT, minority, and women-owned businesses. They actively pursue a diverse workforce, recognizing the value of different perspectives and contributions. Their commitment to diversity and inclusion extends beyond their own operations, with initiatives aimed at creating a positive impact within their communities.

Ethnically diverse
Gender diverse
LGBTQ+ representatiion

Other companies