
American Airlines
American Airlines is a major airline that offers flights to over 350 destinations worldwide.
/10
Transparency ranking
Work at American Airlines?
Tell us what we're missing about working at American Airlines so we can make the job search more transparent for everyone.
Tell us what it's like to work at American Airlines!Description
American Airlines is a major American airline headquartered in Fort Worth, Texas. The company operates a vast network of flights across the United States and internationally, serving over 350 destinations. American Airlines is committed to providing its customers with a world-class travel experience, focusing on dependability, reliability, and safety. The company rigorously measures and tracks customer satisfaction to continuously improve its operations and service, resulting in record-high customer satisfaction scores.
American Airlines is also deeply invested in sustainability and is working towards achieving net-zero greenhouse gas emissions by 2050. The company utilizes a range of strategies to reduce its environmental impact, including operating more fuel-efficient aircraft, purchasing and scaling sustainable aviation fuel (SAF) production, and implementing sustainable operations across its facilities and products. American Airlines is a leader in the industry, recognized for its commitment to environmental stewardship and social responsibility.
Benefits
American Airlines offers a comprehensive total rewards package to its employees, including health and well-being benefits such as medical, dental, and vision insurance. They also offer travel perks like discounts on flights and access to employee travel benefits. Additionally, the company provides retirement savings plans, life insurance, and other financial benefits, as well as opportunities for professional development and growth.
Mission
American Airlines' mission is to be a world-class airline that delivers a safe, reliable, and comfortable travel experience for its customers, while fostering a culture of inclusion and respect for its team members. They are committed to operating sustainably by investing in fuel-efficient aircraft, promoting sustainable aviation fuel, and collaborating with other industry leaders to accelerate decarbonization solutions. Their commitment to safety, customer satisfaction, and environmental responsibility guide their actions as they work to connect people on life's journey.
Culture
American Airlines fosters a culture of teamwork, dedication, and inclusivity, emphasizing the importance of its team members in driving success. The company prioritizes attracting and retaining the best talent by investing in their development and well-being. American Airlines believes in fostering an environment where individuals from all backgrounds feel welcome and valued, recognizing that diversity strengthens its ability to serve customers and connect with communities.
DE&I
American Airlines believes that a diverse and inclusive workforce is critical to their success, and they strive to create an environment where people of all backgrounds feel welcome and valued. They are committed to pay equity for the same job regardless of gender, race or ethnicity, and have received pay equity certification from Fair Pay Workplace. American also offers 20 Employee Business Resource Groups (EBRGs) with 165 local chapters to support team members and promote a sense of belonging.
Similar companies. But verified.
