
Alida
Alida is a customer experience management platform that helps companies understand their customers and make better decisions.
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Tell us what it's like to work at Alida!Description
Alida is a global technology company that provides a community-centered research platform designed to help businesses gather actionable insights from their customers. Their Total Experience Management (TXM) platform empowers companies to build highly engaged research communities, allowing them to collect fast and reliable customer feedback at scale. This data is then used to inform strategic decisions across various departments, including product development, UX design, marketing, and customer experience.
Alida's core values are boldness, empathy, curiosity, and authenticity. They are committed to fostering a positive impact in their communities through their Alida IMPACT program, which utilizes their technology, resources, and employee volunteerism to support various charitable organizations. They are recognized as a Great Place to Work and have been awarded for their strong work-life balance and commitment to creating a positive work environment.
Flexibility
Alida offers a variety of flexible work options, including work from home and hybrid arrangements. The company has been recognized for its work-life balance and was named one of Canada's Top Small and Medium Employers. While specific details about job flexibility are not provided in the content provided, the company clearly prioritizes employee well-being and offers a supportive work environment.
Benefits
Alida offers a comprehensive benefits package designed to support employee well-being and work-life balance. These benefits include health insurance, dental and vision coverage, a generous paid time off policy, a 401(k) plan with employer matching, and opportunities for professional development. They are also certified as a Great Place to Work, Canada's Top Small and Medium Employers, and Comparably's Best Company Work-Life Balance, demonstrating their commitment to creating a positive work environment for their employees.
Mission
Alida empowers brands to build lasting relationships with their customers and employees by providing them with a community-centered research platform. Their goal is to create a world where customers are respected as the ultimate source of truth, enabling companies to make better decisions and drive long-term loyalty and growth. They help innovative brands gather fast and reliable customer feedback at scale, allowing them to refine user experiences, build better products, and test marketing campaigns effectively.
Culture
Alida promotes a culture that is bold, empathetic, curious, and authentic. They value individuals with diverse perspectives and encourage taking risks and challenging the status quo. They believe in building strong relationships with customers and employees, fostering a supportive environment that encourages growth and learning.
DE&I
Alida is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and empowered. They strive to create an environment that reflects the diversity of their customers and communities by actively recruiting, developing, and retaining a workforce that represents a variety of backgrounds, experiences, and perspectives. Alida believes that a diverse and inclusive workplace leads to better decision-making, increased creativity, and stronger relationships with their customers and stakeholders.
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