The Work Index by Flexa

Aisera

Aisera is a privately held company specializing in Generative AI solutions that automate customer and employee interactions for businesses.

https://aisera.com/
5.8

/10

Transparency ranking

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Description

Aisera is a leading Generative AI company focused on delivering exceptional AI Service Experiences for both employees and customers. Their platform offers a suite of products, including AiseraGPT, AI Copilot, AI Search, and Agent Assist, designed to automate tasks, improve accuracy, and ensure data privacy and security. Aisera's commitment to responsible AI is demonstrated through their TRAPS framework, which prioritizes trust, responsibility, auditability, privacy, and security.

Aisera has a strong track record of success, having been named a leader in multiple industry reports. The company boasts a global reach with offices in the United States, Greece, Canada, and India, and a robust partner network that includes technology giants like Microsoft, Cisco, and AWS. Their commitment to innovation is reflected in their partnership with academic institutions and their ongoing efforts to advance responsible AI practices.

Flexibility

Aisera offers a remote-work friendly environment, allowing employees to work from anywhere. This provides employees with greater flexibility and autonomy in managing their work-life balance.

Benefits

Aisera offers a competitive salary and stock options, and is remote work friendly. They also provide medical, dental, and vision plans, and a one-time $1000 home office upgrade. They have employee and customer referral programs that allow you to participate in the company's success.

Mission

Aisera is on a mission to automate mundane tasks with AI, enabling users to focus on high-value work. Their Generative AI platform elevates the service experience for both customers and employees, providing a personalized and efficient solution that reduces support costs and improves user satisfaction.

Automation
Data-driven
Disruptor
Science and research driven
Tech for good

Culture

Aisera fosters a fast-paced, collaborative environment where employees are given a high degree of responsibility and ownership. They emphasize a culture of empathy for both customers and colleagues, valuing diversity and seeking out diverse talent to join their team. Their remote-friendly work environment and perks like competitive salaries, stock options, and employee referral programs create a supportive and rewarding atmosphere.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Aisera believes in the power of diversity, recognizing that diverse perspectives help solve problems in new ways. They welcome individuals from all walks of life, united by a shared passion for technology and its ability to enhance service experiences. They actively seek out diverse talent to join their mission, reflecting their commitment to creating an inclusive work environment that values everyone’s contributions.

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