
AirHelp
AirHelp is a global company that helps passengers get compensation for delayed or canceled flights.
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AirHelp is a global company specializing in air passenger rights advocacy. Founded in 2013, they aim to help passengers navigate the complexities of flight disruptions, such as delays and cancellations, and claim compensation they are legally entitled to. AirHelp utilizes advanced technology to analyze flight data and determine eligibility for compensation, handling the claims process on behalf of passengers, including potentially pursuing legal action against airlines.
Beyond compensation claims, AirHelp offers AirHelp+, a membership service providing additional protection for travelers. This includes services like flight status updates, money paid out regardless of compensation claims for delayed or canceled flights (AirPayout), compensation for lost or delayed luggage (AirLuggage), lounge access during disruptions, and 24/7 support. AirHelp continues to innovate and advocate for passenger rights, striving to make air travel smoother and fairer for all.
Flexibility
Benefits
AirHelp offers competitive employee benefits that prioritize work-life balance and professional development. Their benefits package includes healthcare and dental coverage, generous vacation time, and opportunities for career advancement within a global company. AirHelp also fosters a collaborative and supportive work environment through team-building activities and flexible work arrangements.
Mission
AirHelp is a global leader in flight compensation, dedicated to helping air passengers understand their rights and claim compensation for delayed or canceled flights, as well as other travel disruptions. They strive to make the process of claiming compensation simple and efficient, working with airlines, travel agents, and governments to advocate for fair treatment and improve the overall passenger experience.
Culture
AirHelp promotes a culture focused on helping air passengers by advocating for their rights and providing solutions to travel problems. They emphasize their expertise in air passenger regulations and utilize innovative technology to streamline the compensation process. The company cultivates a positive and collaborative work environment where employees are passionate about making travel smoother and fairer for everyone. This is reflected in their team-oriented approach, global presence, and dedication to customer service.
DE&I
AirHelp demonstrates its commitment to diversity, equity, and inclusion through its diverse team, global presence, and advocacy for fair treatment and compensation for all air passengers, regardless of background. This commitment is evident in their team's composition, which includes people from various cultures and backgrounds, as well as their efforts to provide support in 19 languages and work with legal specialists in over 30 countries. AirHelp actively promotes a culture of inclusion and strives to create a positive and equitable workplace for all employees.
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