The Work Index by Flexa

Aircall

Aircall is a cloud-based phone system designed to simplify and enhance communication for businesses of all sizes.

https://aircall.io/
5.9

/10

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Description

Aircall is a cloud-based business phone system designed to empower sales and support teams to connect with customers and create meaningful business impact. Their platform offers a suite of features including call routing, call recording, analytics, and integrations with popular CRM and help desk tools, allowing businesses to streamline their workflows, improve team performance, and enhance customer experiences. Aircall prides itself on being easy to use and implement, requiring no complex hardware or setup, and is trusted by over 18,000 businesses worldwide.

Aircall has a strong focus on company culture, valuing diversity and inclusion, and fostering a collaborative and supportive environment. They offer a competitive salary and benefits package and encourage personal and professional growth through fast-learning opportunities and entrepreneurial team spirit. Aircall's journey has been marked by rapid growth and expansion, achieving centaur status in 2022, and they continue to invest in innovative technology and product development to stay at the forefront of the business communications landscape.

Flexibility

Aircall emphasizes work-life balance and offers a flexible work environment. The company provides the option to work from home, allowing employees to be located anywhere in the world. The company also offers a fast-paced and learning-oriented work environment, where employees are encouraged to take on new challenges and grow professionally.

Hybrid

Benefits

Aircall offers a competitive salary package and benefits, emphasizing a focus on employee wellbeing and fostering a positive work-life balance. They boast a fast-learning environment with a strong team spirit and a diverse and multicultural workplace. They also highlight a key moment for growth and opportunities within the company.

Mission

Aircall is a customer communication and engagement platform designed to empower sales and support teams to connect with customers authentically, drive productivity, and create long-lasting business impact. Their cloud-based voice solution is easy to use, reliable, and integrates with all major CRMs and business tools to help SMBs turn customer and employee satisfaction into key growth drivers.

Data-driven
Disruptor
Soonicorn

Culture

Aircall fosters a vibrant and collaborative culture built around the power of conversation. They value diverse perspectives and encourage individual voices, creating a welcoming and inclusive environment where employees from various backgrounds can learn, grow, and thrive together. They prioritize work-life balance and provide opportunities for professional development, making Aircall a place where employees feel supported and empowered to reach their full potential.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Aircall strongly believes that diversity, equity, and inclusion are fundamental to its success and values a workplace that fosters a sense of belonging for all. They actively promote inclusion within their business by creating a space where people from diverse backgrounds can enrich and learn from each other, ensuring equal opportunities for everyone to develop and thrive. Aircall is committed to continually challenging itself to live up to its ambitions around DE&I, keeping the conversation open and acknowledging that there is always room for improvement.

Ethnically diverse
Gender diverse

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