Airbnb

Airbnb is a global online marketplace that connects people who are looking to rent out their homes or experiences with those looking for unique and affordable travel options. The company offers a platform for Hosts to create listings for their accommodations, experiences, and other services, which Guests can then browse and book through the Airbnb Platform. Airbnb’s mission is to create a world where anyone can belong anywhere, and the company promotes responsible travel that supports local communities and fosters cultural understanding.

Airbnb is committed to providing a safe and inclusive platform for all users. The company has developed a set of Community Standards that guide user behavior and promote trust within the Airbnb community. Airbnb also has a dedicated team focused on building products that are accessible to all users and has implemented various initiatives to fight discrimination and promote inclusion on the platform. The company has a robust set of policies designed to protect both Hosts and Guests, including AirCover for Guests and AirCover for Hosts. These policies provide reassurance and peace of mind to users and help to ensure that everyone has a positive experience on Airbnb.

Airbnb's mission is to create a world where anyone can belong through unique travel experiences, whether it's staying in a local home, participating in an activity hosted by an expert, or exploring destinations beyond typical tourist hotspots. They strive to empower individuals and communities by providing a platform for sharing accommodations, experiences, and cultural exchange, fostering a sense of connection and belonging for travelers and hosts alike.

Airbnb fosters a culture of inclusivity and respect, emphasizing community, trust, and authenticity in all interactions. They strive to make travel accessible and beneficial for everyone, empowering individuals and communities to share their unique experiences and cultural offerings. Their commitment to fairness and ethical practices extends to their business practices, promoting sustainable and responsible tourism practices. This inclusive and welcoming culture is reflected in their efforts to address discrimination, provide accessible travel options, and support diverse entrepreneurs through initiatives like the Airbnb Entrepreneurship Academy.

Airbnb is committed to fighting discrimination and building inclusion within its community. The company has implemented several initiatives to address disparities in how people of color experience the platform, including eliminating guest profile photos prior to booking, making more people eligible for Instant Book, and expanding education for Hosts. Airbnb also conducts research with people who have accessibility needs and works with experts in the community to make its products more accessible to everyone. Additionally, the company asks all users to commit to treating others with respect and without judgment or bias by agreeing to the Airbnb Community Commitment.