The Work Index by Flexa

airBaltic

airBaltic is a Latvian airline that operates flights to over 70 destinations across the Baltics, Europe, and the Middle East.

https://www.airbaltic.com/en-GB/index
4.6

/10

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Description

airBaltic is a Latvian airline headquartered in Riga, Latvia, and is the largest airline in the Baltic region. The company offers flights to over 70 destinations in Europe, the Middle East, and the Caucasus region. airBaltic's primary focus is on providing affordable flights to its passengers. The company's fleet consists of Airbus A220-300 aircraft, known for their fuel efficiency and modern amenities. airBaltic also offers various add-on services to enhance the passenger's travel experience, including checked baggage, seat selection, travel insurance, and onboard meals.

airBaltic has received recognition for its services, being awarded the Skytrax Best Airline in Eastern Europe award for 2024. The company is committed to providing a comfortable and enjoyable journey for all passengers. airBaltic also focuses on sustainability with efforts like offering sustainable aviation fuel options and a young fleet of fuel-efficient aircraft. The company prides itself on its operational efficiency, professional crew, and dedication to customer service, making it a popular choice for travelers seeking convenient and affordable flights.

Flexibility

airBaltic offers a variety of flexible travel options for passengers, including the ability to change flight dates and names for a fee. They also offer a flight cancellation option for a fee that allows passengers to receive a full refund in the form of an airBaltic gift card. This allows passengers to book their flights with the knowledge that they have some flexibility in case their travel plans change.

Benefits

AirBaltic offers employees a comprehensive benefits package, including a competitive salary, health insurance, pension plans, and opportunities for professional development. In addition to traditional benefits, airBaltic also offers a discount on flights for employees and their families, providing the opportunity to travel and experience the world at a discounted rate. The company further fosters a strong sense of community by organizing social events and encouraging employee involvement in various initiatives.

Mission

airBaltic is a Latvian airline with a mission to connect the Baltics with Europe, the CIS, and the Middle East through a network of over 70 destinations. They strive to provide affordable, reliable, and enjoyable travel experiences for their customers, offering a range of services to personalize the journey, including pre-ordered meals, seat selection, checked baggage options, and more. They are also committed to sustainability, encouraging passengers to voluntarily add sustainable aviation fuel to their flights.

Disruptor
Environmental impact driven
Sustainability

Culture

airBaltic promotes a culture of customer service commitment, striving to ensure a safe and enjoyable journey for all passengers. They value professionalism and offer both economy and business class services tailored to diverse client needs. They emphasize reliability and punctuality, aligning with their commitment to providing seamless operational services.

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